Administrator, Office Services

We are hiring an Administrator, Office Services
**Reporting To**: Manager, Office Services
**Full-Time/Part
- Time**: Full-time
**Posting Date**: September 5, 2025
**Closing Date**: September 19, 2025
**Hours of Work**: 8:30 a.m. - 5:00 p.m.
**Grade**: 4.5
**Office Location**: Toronto, ON Great location Steps away from the main public transit station
**What we offer**:
Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

**The Opportunity**:
The Office Services Administrator is responsible for quality, productivity and timeliness of work to ensure efficient and effective distribution of office mail to internal departments and the completion of daily administrative tasks.
**How you will contribute**:

- Working in a team environment to perform day-to-day administrative tasks collectively with team members
- Complete all administrative tasks by specified timelines
- Complete end-of-day department processes and reporting
- Provides office support to all internal business departments - (cerloxing, photocopying, scanning, mailings and caterings)
- Supports department in data entry of inbound and outbound mail /couriers in a timely manner
- Manages the office supplies to ensure resources are available when needed
- Liaison with internal business partners for new employee hires, employee departures and equipment return
- Perform general office duties -stock office supplies in copy stations, supply and maintain dedicated café, meeting rooms and common areas
- Completes service requests through the office services portal in a timely manner
- Departmental support with reception coverage - greet visitors, book boardroom meetings and answer and transfer calls and complete administrative tasks while covering reception
- Participate in team building activities and division events
- Completes special projects as assigned by Manager

**The experience you need**:

- Post-secondary education and/or equivalent work experience preferred
- Previous office experience required
- Experience working in a fast-paced, structured and team-based environment
- Knowledge of customer service principles and practices
- Ability to perform light physical tasks (i.e. bending, reaching, lifting, pushing for short distances)

**Working Environment and Physical Demands Analysis**:

- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program

Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year

**The team you’ll join**:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
FNLOON