Customer Care Associate

1 week ago


North York, Canada Tour East Holidays (Canada) Inc. Full time

The Customer Care Associate will be contacting passengers and/or account holders to discuss schedule changes initiated by airlines.
- Fluent in **French and English**
- Independent, fast learner, who can also work within a team
- Customer service oriented
- Accepts constructive feedback
- Positive attitude
- Ability to multi-task
- Have excellent communication skills

**Required Skills and Qualifications**:

- Minimum 2 years working in the Travel & Tourism Industry
- Call Centre experience will be an asset
- Corporate Travel experience will be an asset.
- Proficient in **AMADEUS**
- Knowledge of native **SABRE**
- An in person evaluation will be completed during the interview.
- **Must have valid TICO certification**
- MS Word, MS Excel, and MS Outlook
- Good interpersonal, communication, and customer service skills

This is a **full time position** which involves shift work.

*We are open every day of the year including weekends, and statutory holidays.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$54,000.00 per year

Schedule:

- 8 hour shift



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