Dispatcher

2 days ago

Bonnyville, Canada B&R Eckel's Transport Ltd. Full time

B&R Eckel’s is a Canadian company, with terminals in Bonnyville, Lloydminster and Nisku. B&R Eckel’s has a strong history that dates to back to 1965. Since our beginning in Alberta, we are known for providing unparalleled service to our customers. With the experience that comes from servicing everything that our customers require to transport. Our dedicated team is equipped to handle any transportation project.

We value our employees. We give our employees all the tools they need to succeed. We operate safely, and provide a great workplace backed by industry-experts. The most important aspect of our company’s operations is our dedicated people; _our people will always be the source of our success and their safety and health will always come first_.

We are currently seeking **Dispatcher** to join our team in our **Bonnyville Terminal**.

**Position**:Dispatcher

**Type**: Full-time

**Location**: Bonnyville, AB

**Pay**:Commensurate with education and experience

**Duties and Responsibilities**
- Receive and process work requests from customers
- Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to requests, specifications, and/or needs with the goal to book the timeliest service possible
- Identify and evaluate any special needs for each load to determine the best delivery methods, delivers items to customers by verifying orders; inventorying stock; arranging transportation and ensure all is performed with compliance to all Federal and Provincial regulations and laws
- Provide accurate directions to relevant staff for services required
- Relay work orders, messages, and information to or from work crews, supervisors, and safety technicians
- Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards
- Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules
- Arrange for necessary repairs in order to restore service and schedules
- Manage a real-time transportation database
- Adhere to corporate and departmental policies and procedures
- Performs other duties as required

**Qualifications**
- Transportation industry knowledge and experience an asset (eg: permit and legislated requirements)
- Computer Literate
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Able to work well under pressure
- Flexible, able to deal with change
- Strong attention to detail
- Very organized, with excellent multi-tasking and problem-solving skills
- Excellent customer service/communication skills
- Strong work ethic and positive team attitude Working Conditions
- Documentation Skills, data Entry Skills, telephone Skills, communication Skills

**Benefits**:

- Competitive wages that reflect your skill and experience
- Comprehensive group health benefits (with a health spending account)
- Tool and Safety Allowance
- Comprehensive training and education programs
- Employee Assistance program
- Year-round work
- Work life Balance.

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person

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