General Manager

This is a uniquely rewarding and exciting role for a student transportation leader who’s ready to oversee the smooth operation of STOPR - a transportation consortium functioning on behalf of Peel District School Board (PDSB) and Dufferin-Peel Catholic District School Board (DPCDSB).

Reporting to the Controller of Corporate Support Services of the Peel District School Board (PDSB) and the Superintendent of Planning and Operations of the Dufferin-Peel Catholic District School Board (DPCDSB), the General Manager will have overall responsibility for the operation of the Student Transportation of Peel Region (STOPR) transportation consortium which functions on behalf of the PDSB and DPCDSB. These duties would include all operator contract issues, budget matters, negotiations with operators, policy/regulation matters, staffing concerns, transportation issues (service levels and parent requests), safety issues and fiscal matters for STOPR. The General Manager will manage 22 transportation staff from both the PDSB and DPCDSB while overseeing the daily operations for approximately 1400 school bus routes covering 400 schools. STOPR’s key goal is to ensure the optimum delivery of a safe, effective and efficient student transportation system for 65,000 students covering 14 school zones. This position will also regularly monitor, as well as develop short
- and long-range strategic plans, for customer service, contract compliance, GPS functionality, key performance indicators and route effectiveness.

**Responsibilities will include**:
Overseeing the overall operation of the STOPR transportation consortium including service levels, negotiations and contract issues.

Directing operational plans for the student transportation system including the development and maintenance of standardized operating procedures and protocols.

Ensuring that any transportation policy and regulation matters are followed and regularly updated.

Overseeing overall operations of the school bus divisions, including ensuring compliance with procedures and service level expectations.

Departmental staffing, including hiring, training, performance management, and evaluating workload for distribution.

Proposing any departmental changes as part of regular reviews of STOPR operations with a view towards improving efficiency and effectiveness, and preparing reports and business plans and implementing recommendations.

Attending Board meetings and committee meetings while liaising with trustees, senior administration, principals, parents, municipalities, Peel Regional Police, and school bus operators.

Managing communication plans and strategies to provide centralized direction and improve communication within the consortium through the effective use of correspondence, transportation software, website development, and delivery of workshops and training sessions.

Making recommendations for inclement weather cancellations to senior management staff at the PDSB and DPCDSB.

The primary lead on the Administrative Team and a primary resource to the Governance Committee to ensure the consortium operates in a fiscally prudent manner in adherence to Board approved budgets.

Reviewing complaints, conducting field studies to gather information, addressing and resolving concerns, and advising on appeals submitted to the Administrative Team for resolution.

Overseeing team meetings with a focus on excellent customer service while providing ongoing communication related to changes in procedures and protocols, route planning and efficiencies, database management, software issues, and process improvement initiatives.

Other duties as assigned.

**Qualifications**:
Post-secondary education in a related business/technical discipline or equivalent combination of experience and education in a related field.

Extensive experience in planning and implementing a student transportation system.

A minimum of 10 years of experience in transportation and a minimum of 5 years’ management experience in student transportation.

Excellent communication skills both written and verbal including report writing and presentation skills.

Record of satisfactory on-the-job performance while employed by the PDSB or DPCDSB.

We are also committed to inclusion, anti-oppression and anti-racist

practices while also supporting the continuous growth and development of an

equitable and empowered education system at the PDSB and the DPCDSB

Commitment to Equity, Anti-Oppression and Anti-Racism

The Peel District School Board is committed to equity in employment. We are committed to equitable hiring practices that allow us to hire qualified staff who reflect the full diversity of the Region of Peel. We will provide reasonable accommodation (e.g., an accessible location, rescheduling of interviews that fall on Days of Significance etc.) based on any of the human rights protected grounds, during the hiring process if advised in advance.

We are also committed to inclusion, anti-oppression an