Jr. Warehouse Operations Lead

2 weeks ago

Dorval, Canada Vitesse Transport Corporation Inc Full time

**Location: Dorval, QC**

**Job Overview**:
We are seeking a highly organized, proactive, and detail-oriented Jr. Warehouse Operations Lead to oversee the Customer and Warehouse Operations on a daily basis. This role requires a hands-on leader that possesses analytical, administrative, and communication skills who can also multi-task and ensure seamless coordination between Vitesse departments, clients, and frontline staff.

**Key Responsibilities**:
**Warehouse & Operational Oversight**:

- Oversee and optimize daily warehouse operations
- Manage key accounts and customer relationships
- Set up and maintain SOPs, including inspection processes and pick-and-pack workflows
- Monitor and manage inventory for multiple clients, each with specific handling requirements.
- Act as the front line between the office and warehouse floor, must have strong communication with dock staff.
- Collaborate with IT, accounting, and consulting teams to support cross-functional initiatives and system rollouts.
- Create and analyze revenue and expense reports
- Work with Warehouse Team including VP, Warehouse to assist in handling procurement and price negotiation for all warehouse and office supplies; manage POs and vendor relationships.
- Support onboarding of new clients
- Support in coordinating staff schedules, vacation tracking, and shift planning to ensure consistent coverage.
- Fill in for key staff members across roles during absences or transitions.

**Required Skills & Qualifications**:

- Has a proven experience (i.e 2 or more consecutive years) in warehouse operations, logistics, or a related leadership role.
- Strong analytical skills and comfortable working with financial data, budgets, and reporting tools.
- Proficiency in Microsoft Excel and Microsoft suite
- Exceptional organizational skills and attention to detail.
- Effective communicator with the ability to liaise across departments and lead by influence.
- Bilingual (English/French)

**Key Traits for Success**:

- Self-starter with the ability to anticipate needs and take initiative without being asked.
- Calm under pressure — able to manage shifting logistics (e.g., port/rail strikes, customer requests).
- A true team player who values collaboration but can also operate independently.
- Solution-oriented mindset with a drive to improve processes and efficiencies.
- Comfortable juggling many priorities while maintaining accuracy and professionalism
- English is required as 50% of our warehouse business is for customers based outside Québec.*

*We support and promote an environment that aims to use French both in writing and speaking within the company. *

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