Program Facilitator-bilingual

2 weeks ago


Ottawa, Canada St Mary's Home Full time

St. Mary’s Home (SMH) is a not-for-profit charitable organization providing specialized community support services to marginalized pregnant and parenting youth (ages 12-29), and their infants and children (0 to 5). The approach is holistic, grounded in a strong commitment to strengthen and build upon the personal resilience of each individual.

**Position Summary**:
The Program Facilitator-Bilingual’s responsibilities are to develop and implement the relevant programs as appropriate to the requirements established for the project. The role will include program development, implementation, coordination, promotion and evaluation.

**Responsibilities**:
**Program Development, Delivery and Coordination**
- Develop and implement program guidelines and activities;
- Conduct ongoing promotion and evaluation of the project and program activities;
- Create engaging content for social media platforms to increase community engagement involvement and awareness;
- Monitor and analyze social media metrics to track the effectiveness of promotional efforts and adjust strategies accordingly;
- Supervise and coordinate activities of program assistants, students and volunteers;
- Ensure that programs can be implemented effectively in both official languages (preferred);
- Participate in relevant, annual continuing education;
- Additional duties as required by the needs of the Agency;
- Support program evaluation requirements by collecting feedback from participants and stakeholders to assess program effectiveness and identify areas for improvement;
- Assist in data collection and reporting processes, including compiling and analyzing, program metrics.
- Identify changing needs and program gaps within SMH and the community and bring these to the Program Manager, along with suggestion on how to address such gaps.

**Participant Services**
- Plan and coordinate participant group and program activities;
- Educate and support program participants in relation to parenting and life skills and nutritional health during pregnancy, breastfeeding and infant feeding;
- Accept and act upon referrals received for relevant programs; and
- Refer participants to community services as necessary.

**Community Interface**
- Provide programs in different locations within the community;
- Maintain and distribute knowledge of pertinent community resources;
- Actively promote programs and services with the community through social media and outreach;
- Work closely and in collaboration with community organizations to provide and promote programs through joint facilitation of events and workshops;
- Develop and maintain relationships with key stakeholders in the community to maintain and increase support and participation in program activities.
- Additional duties as required by the needs of the Agency;
**Required Knowledge and Skills**
- Pre, postnatal and parenting knowledge and expertise is considered an asset;
- Group facilitation expertise and excellent communication skills;
- Ability to adapt to different working environments and a flexible work schedule, including some early evening and occasional weekend work;
- Ability to plan, implement, and evaluate programs both independently and as a member of a multidisciplinary team;
- Empathy, compassion and enthusiasm when working with young parents; and
- Ability to communicate in both official languages is mandatory.

Thank you for your interest in St Mary's Home, please send a **cover letter** along with **your resume** expressing how your experience relates to the position of Program Facilitator at St Mary's Home.

**Job Types**: Permanent, Full-time, 35 hours

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

**Schedule**:Monday to Friday and occasional weekends

**Work Location**: In person at our Centre and Outreach in the Community

**Job Types**: Full-time, Permanent

Pay: $38,000.00-$42,000.00 per year

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person



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