Team Leader

3 days ago

Rocky View, Canada New Balance Full time

**Who We Are**:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

**JOB MISSION**
As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.

**MAJOR ACCOUNTABILITIES**
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results-driven in achieving our store key performance indicators through training and development of our associates
- Deliver a great guest experience utilizing our GUEST service model
- Opening/closing the store
- Follow safety and reporting regulations, including proper lifting procedures

**REQUIREMENTS FOR SUCCESS**
- Must be 18 years of age or older.
- 2 years’ retail supervisory experience preferred
- High school diploma or equivalent educational experience
- Demonstrated leadership ability
- Strong customer service and verbal communication skills
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

**Flexible Work Schedule**:
New Balance is committed to creating a culture that allows our associates to do their best work. Our **c**or**porate** work-from-home policy does not mandate an arbitrary number of days in-office. Instead, we’ve designed a flexible hybrid model that empowers individual teams by letting the type of work dictate where it will most effectively be performed. We are capitalizing on this unique opportunity to evolve how we work based on efficiency, productivity, and the well-being of our associates.

**Equal Opportunity Employer**:
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

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