Computer Server Administrator

DISTRICT SCHOOL BOARD OF NIAGARA
Computer Server Administrator
Education Centre - Information Services
One (1) Full-time Position
40 Hours per Week; 12 month Position
Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students, and helping every individual achieve success. We proudly serve over 42,000 students across almost 100 elementary and secondary schools in Niagara, located between Lake Erie in the South and Lake Ontario to the North.
The Information Technology Services Dept. requires an innovative/energetic professional to work within the Board’s continuously evolving, multi-tiered computing environment. The applicant needs to be able to work independently, and in a team environment.
The functions of this position could include (but are not limited to):
Maintenance & administration of Microsoft Server environments including Active Directory, DNS, DHCP, Group Policy, IIS, Cluster Service, Certificate Services etc
Configuring and maintaining enterprise class server hardware and storage related technologies from major vendors such as HP, Dell, IBM.
Use system management tools such as FortiManage SDWAN firewalls, Microsoft Azure Portal, Microsoft Operations Manager, Microsoft Configuration Manager
Configuration of identity management, multi-factor authentication and SSO
Configuring and administering enterprise backup and recovery solutions for the server environment. Maintaining disaster recovery site plan for data replication and recovery in disaster scenarios.
Automating tasks using PowerShell and other scripting tools
Managing and configuring Azure Cloud, Microsoft Entra ID, Office 365, SharePoint, Google Workspace.
Managing virtualization technology, in cloud and on premises, as well as physical servers
Administering and patching Linux OS
Collaborate and liaise with schools and other departments on solutions to technical issues and support.
Create knowledge base articles / documentation for technical resources in Helpdesk systems and processes.
Other duties assigned
Skills, Qualifications and Education Requirements
Minimum 3-year college diploma/university degree in Information Technology, Computer Science, or equivalent work experience
Experience working in a K-12 educational or related environment, supporting staff and students is an asset
Demonstrated experience in enterprise operating systems, client operating systems, database servers, web servers, hardware/software and enterprise platforms & integration such as Microsoft, Google, iOS and Android. Online learning and cloud-based collaboration tools such as Microsoft Office 365, Google Workspace and Microsoft Teams is an asset
Demonstrated experience with enterprise level security design & implementation of servers, Fortinet firewalls, IPS, NAC solutions
Knowledge and experience in information security practices in enterprise IT administration, specific to technology domains such as servers, datacenter, networks, etc. Certified/demonstrated ability in operational best practices following standards from organizations such as ISC2, ISACA, CCCS or NIST for information security.
Demonstrated experience and working knowledge of TCP/IP networking, IP routing, VLAN segmentation and Wi-Fi networking technologies
Knowledgeable in IT service management concepts related to incident, problem, change, configuration, capacity and service level management using industry established standards such as ITIL/ITSM (certifications)
Understanding and experience working in large scale projects
Proficiency in ticketing/Helpdesk Software - TOPdesk is preferred
Excellent organizational, written, oral communication and presentation skills
Proven capacity in working both independently and in team-oriented, collaborative environments is essential
Professionalism and client-focused service, effective communication and organizational skills are essential to this position
A valid driver’s license is required, along with the ability to travel to schools, offices and offsite locations as required.
Land Acknowledgement
The land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum agreement. Today this gathering place is home to many First Nations, Métis, and Inuit peoples and acknowledging this reminds us that our great standard of living is directly related to the resources and friendship of Indigenous people.