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Clinic Manager
2 weeks ago
_**Where Your Skills Make an Impact - Join Our Team**_
Are you looking for a dynamic and rewarding role in a supportive, team-oriented environment? Village Physiotherapy has been serving the North Shore community for over 30 years, and we’re looking for an organised, confident, and personable professional to join us as a **Clinic Manager**.
Located in the heart of Edgemont Village, our bright and welcoming clinic offers orthopaedic and sports-focused services, including physiotherapy, massage therapy, chiropractic care, fascial manipulation, and concussion rehabilitation. Our team is passionate about providing top-tier care to our amazing clientele, and we need you to help keep everything running smoothly
**What Makes This Role Unique?**
This hybrid position blends front desk responsibilities with office management duties, giving you the opportunity to engage with patients while also managing the operations of the clinic. It’s an exciting role for someone who thrives in a fast-paced, collaborative environment and loves making an impact.
- **Flexible schedule** - minimum 3 days per week, up to 5 depending on your needs and responsibilities
- **Afternoon availability required**- at least two shifts from 2:00 PM - 8:00 PM at the front desk
- **Competitive wage range**- $25 - $30+ per hour based on experience and scope of responsibilities
**What You’ll Do**:
You’ll be the heartbeat of our clinic, ensuring both the front desk and behind-the-scenes operations run smoothly.
**Front Desk Responsibilities**
- Greet and welcome patients into the clinic
- Book appointments, process payments, and submit insurance claims
- Maintain a tidy, professional, and organized reception and treatment space
- Tidying treatment rooms and clinic, laundry
- General administrative duties as required
**Office Management Responsibilities**
- Manage therapists’ schedules to optimize clinic operations
- Coordinate the front desk schedule and oversee the front desk team
- Oversee third-party billing and receivables
- Manage the clinic website, ensuring content is current and relevant
- Assist with various marketing activities such as curating engaging content for the clinic’s social media sites
- Coordinate and plan events
- Order and manage clinic supplies to keep everything stocked and running efficiently
- Ensure clinic policies and procedures are followed for a smooth, seamless experience
**What We’re Looking For**:
We’re after a proactive and adaptable team player who loves a challenge and brings a positive attitude to everything they do.
**Must-Have Skills & Experience**
- Minimum 1 year of experience in a clinic setting
- Strong written and verbal English communication skills
- Excellent organization and attention to detail
- Ability to multitask and problem-solve in a fast-paced environment
- Customer service experience - warm, professional, and approachable
- Familiarity with insurance billing and claims
- Experience overseeing third-party billing and receivables
- Proficiency with Jane Software
- Strong computer skills including MS Office (Word, Excel) and Google Workspace
**Bonus Skills (Not Required, But a Plus)**
- Experience with QuickBooks
- Experience with ADP
- Previous leadership or management experience
**Who You Are**:
- Confident and proactive - you take initiative and enjoy problem-solving
- Highly organized - you keep things running smoothly
- Collaborative - you thrive in a team-based environment
- Empathetic and personable - you create a welcoming atmosphere for patients
**What We Offer**:
- Three weeks of vacation
- Personal Health Spending Plan
- Education allowance
- Profit sharing
- A welcoming, fun, and collaborative team
- A beautiful clinic space with mountain views
- Opportunities for growth and increased responsibilities
- Competitive pay and flexible schedule options
If you’re looking for a fulfilling role in a clinic that values teamwork, professionalism, and community, we’d love to hear from you
Join us and be part of a thriving clinic where your work makes a real impact
**Job Types**: Full-time, Permanent
Pay: $25.00-$30.00 per hour
Expected hours: 23 - 37.5 per week
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
- Wellness program
Schedule:
- Monday to Friday
Work Location: In person
