Store Manager/assistant Store Manager

**About Summerhill Market**:
Summerhill Market is a boutique grocery store chain based in Toronto, known for our scratch-made prepared foods, curated grocery selection, and elevated customer service. With a loyal customer base and a reputation for quality, we’re proud to offer a unique shopping experience that blends traditional grocery values with modern food trends.

As we continue to grow, we’re looking for **driven, hands-on store leaders** to join our team and build rewarding careers with us.

**Position Overview**:
We are hiring a **Store Manager / Assistant Store Manager** for our **Annex location**—a dynamic leadership role for individuals passionate about food, people, and full-scale grocery operations. Whether you are an experienced Store Manager ready to lead or a seasoned Assistant Store Manager eager to take the next step, this is a career-building opportunity in a growing company.

Reporting to the **VP of Operations**, this role offers **full exposure to store management**—from managing labour and inventory to overseeing all store departments and ensuring top-tier merchandising and customer service standards.

**Key Responsibilities:Store Operations & Leadership**
- Lead and support all daily store functions, including scheduling, staffing, inventory management, and merchandising
- Ensure **store conditions are immaculate**, organized, and visually appealing across all departments
- Provide full oversight of **labour management**, budgeting, and payroll submissions
- Drive operational excellence in accordance with company goals, health & safety standards, and regulatory requirements
- Work side-by-side with the team to build a culture of accountability, consistency, and teamwork

**Merchandising & Inventory Control**
- Maintain strategic product presentation, ensuring alignment with brand standards and customer expectations
- Collaborate with department leads on planograms, promotions, and product rotation
- Analyze sales trends to optimize inventory, reduce shrink, and capitalize on in-store opportunities

**Team Development & Culture**
- Coach, train, and develop department heads and front-line staff
- Foster a motivating and respectful environment focused on customer service and continuous improvement
- Participate in recruiting and onboarding to build a strong, service-focused team

**Customer Service & Experience**
- Set the tone for outstanding in-store hospitality—ensuring every customer interaction reflects our brand values
- Proactively resolve escalated customer concerns and support team members in doing the same
- Encourage active engagement with shoppers to build loyalty and trust

**Full Departmental Exposure**:
You will gain hands-on leadership experience across all departments, including:

- **Meat & Seafood**:

- **Deli & Cheese**:

- **Bakery**:

- **Grocery & Frozen**:

- **Produce**:

- **Prepared Foods**:

- **Cash / Front End**

This is an ideal opportunity for someone looking to master the entire ecosystem of boutique grocery retail management.

**What You Bring**:

- Minimum **3-5 years of progressive grocery retail leadership experience** (Store Manager or Assistant Store Manager level)
- Demonstrated experience in **managing operations, labour, and merchandising** across departments
- Strong communication and team-building skills with a passion for leading by example
- Excellent organizational and decision-making abilities
- A hands-on, adaptable leadership style and commitment to continuous learning

**Why Join Summerhill Market**:

- Join a growing company with **real opportunities for career progression**:

- Be part of a supportive and innovative leadership team
- Weekly pay + competitive compensation
- Flexible scheduling
- Full benefits for full-time employees after 1 year
- **Staff discount** and complimentary Summerhill Market apparel
- Work in a vibrant Toronto neighbourhood and help shape a flagship location

**Equity & Accessibility Statement**:
Summerhill Market is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment where all team members feel valued and respected. Accommodations are available on request throughout the hiring process.

**Benefits**:

- Company events
- Dental care
- Extended health care
- Store discount

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON M5R 3G7: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Grocery Store Management: 5 years (preferred)
- People Management: 5 years (preferred)
- Customer Service: 5 years (preferred)

Work Location: In person