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Night Auditor/front Desk Agent

2 weeks ago

Ottawa, Canada Cartier Place Suite Hotel Full time

We are currently seeking a full time auditor for our family owned and operated Hotel.

Responsibilities and requirements include:

- Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review and correct all guestroom rates and applicable transactions;. Generate daily revenue reports.

Position requirements include:

- Must be bilingual;. Night Auditor hiring position includes Fridays, Saturdays and Statutory holidays. Must be available to work from 10:00pm to 8:00am. Possible fluctuation of working days.. Possible consideration for additional scheduling hours for Front Desk Agent;. High school diploma or equivalent;. Excellent communication skills;. Strong customer and guest service skills in a fast paced environment;. Experience with computers, Windows and Microsoft programs, and hotel software;. Ability to work part of a team and individually;. Good organizational and time management skills;. Previous hotel and audit experience an asset.

Work conditions and physical capabilities:

- Must be able to stand for entire scheduled shift;. Repetitive tasks;. Working in a fast paced environment with tight deadlines;. Multi taskings;. Standards of accommodation available;. Must comply with company Covid policies.

We thank all applicants for their interest. However, only those considered will be contacted.

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- Weekend availability

COVID-19 considerations:
**Salary**: From $19.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- French (preferred)