Operations Coordinator

2 weeks ago

Saskatoon, Canada Standard Rail Corporation Full time

**JOB DESCRIPTION**:
Standard Rail Corporation is a rapidly growing Railcar Services company with operations in Canada and the United States. We are actively seeking an Operations Coordinator who will be accountable for assisting with the logistics and operations of customer support and vendor management. The Operations Coordinator will be responsible for ensuring accuracy while building and maintaining client relations, assisting with document updates, and process maintenance.

The Operations Coordinator will assist with coordinating schedules for customer site visits, customer service logistics, and ensuring that all documentation is accurate, efficient, and up to date. Additional assistance with customer support and logístical initiatives will be an integral part of this role and will report to our Manager, Customer Delivery on behalf of SRC.

**KEY responsibilities**:

- Manage business logistics to ensure smooth operations.- Assist with scheduling and tracking of customer requests, and site operations.- Ensure accurate transactional data for site related activities and billable hours.- Schedule, track and forecast needs of department, utilizing relevant data according to departmental needs.- Follow company policies and processes/procedures to perform operational and support activities.- Assist with resolving and updating supply chain and service issues as needed.- Track and report customer and operational issues and efficiencies.- Maintain accurate transactional records, and data entry in ERP system.**Key knowledge and skills**:

- Prior experience in similar role or two-year relevant degree preferred (or willingness to obtain).- 1-2 years rail industry experience an asset.- Previous ERP knowledge (Microsoft Business Central, Hubspot, Railinc, RailcarRX, Microsoft Office), experience a plus.- Detail oriented with an eye for accuracy, and an ability to deal well with ambiguity.- Ability to communicate, both internally and externally, on a professional level.- Quick learner with strong computer literacy (Microsoft Office).- Ability to develop and maintain customer and vendor relations.- Willingness to travel (10%), which will be typically within Saskatchewan with occasional out-of-province travel.- The preferred location will be Saskatoon, SK.- This description is not a comprehensive listing of activities, duties, or responsibilities that may be required of the Operations Coordinator and other duties, responsibilities, and activities may be assigned or may be changed at any time with or without notice._

**HOW TO APPLY**:

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