Store Lead, Retail

20 hours ago

Blue Mountains, Canada Blue Mountain Resort Full time

Year Round
**WHAT'S IN IT FOR ME?**
- Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations
- Alterra Mountain Passes for your family;
- Discounts on Blue Mountain Lift tickets for friends and family;
- Free skating;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more

**HOURLY RATE: $19.29**

**FULL TIME HOURS**

**WHAT WILL I BE DOING?**

The purpose of this role is to support store leadership in daily operations by leading through example, delivering exceptional customer service, and contributing to all areas of sales and merchandising. The Store Lead ensures an outstanding guest experience through strong product knowledge, efficient POS transactions, and maintaining a clean, organized sales floor.
- Support daily store operations, including sales, merchandising and inventory.
- Provide direction to sales associates, ensuring store standards and guest experience expectations are met.
- Ensures retail team completes open and closing procedures, including handling cash and end of day reporting.
- Serve as the first point of contact for guest questions.
- Assist with training new associates on products, policies, and guest experience practices.
- Provides feedback to leadership that influences the planning for future seasons.
- Embraces and actively participates in a culture of teamwork between all employees that achieves the department's targets.

**WHAT DO WE NEED FROM YOU?**
- Past retail experience is not required but considered a strong asset.
- Ability to communicate, solve problems, strong decision-making skills and attention to detail.
- Ability to perform frequent lifting and carrying and stand for long periods of time.
- Must be able to work a flexible schedule that includes weekends, days, evenings and holidays.

**AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE**

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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