Jr. Business Analyst

4 days ago

Calgary, Canada Eligeo CRM Inc. Full time

**Who we are**:
Eligeo CRM Inc is a world-leading software implementation technology expert. Our mission is to create painless onboarding and implementation experience with world-leading software solutions.

**Who you are**:
You’re early in your Business Analyst journey and excited to dive deeper into the world of SaaS and web-based software. You’ve got a knack for understanding what users need, translating that into clear documentation, and making sure software works as expected. You’re curious, organized, and ready to grow with a team that will support your development.

Job Responsibilities
- Collaborate with internal stakeholders to gather, document, and clarify business and functional requirements.
- Create user stories, workflows, and process documentation using tools like Lucidchart or Miro.
- Assist in validating features through **software testing**and feedback loops.
- Help ensure that delivered solutions align with documented requirements and client expectations.
- Participate in team standups, internal planning, and solution reviews.
- Learn and grow within a fast-paced, supportive environment focused on SaaS implementations.

**Qualifications**:

- 1-2 years of experience in a Business Analyst, QA, or similar role (internships count).
- Experience documenting requirements, user stories, and business workflows.
- Exposure to software testing and bug tracking.
- Comfortable communicating with both technical teams and non-technical users.
- Detail-oriented, highly organized, and comfortable working remotely.
- Bonus: Experience with tools like **Lucidchart, Figma, Miro, or Jira.**

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- SAAS training and Software Implementation: 1 year (required)
- SaaS products and cloud-based web software: 1 year (required)
- Lucidchart, Figma, Miro, or Jira: 1 year (preferred)

**Location**:

- Calgary, AB T2G 1R7 (required)

Work Location: Hybrid remote in Calgary, AB T2G 1R7

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