Application Support Specialist

3 days ago

Québec, Canada MNP Full time

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact to our client focused teams as an Applicant Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s accounting technologies that enable team members to work efficiently and effectively.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

**Responsibilities**
- Assess requests and determine root cause of issues
- Understand functionality from a user perspective of accounting products used for preparation of files and client deliverables
- Develop an understanding of all components of MNP’s CaseWare templates
- Contact third party vendors when appropriate to request more assistance or report issues with functionality
- Document resolutions and workarounds in the knowledge base
- Build trust with internal users by regularly demonstrating a high level of expertise and professionalism
- Develop a thorough understanding of MNP’s services, businesses, and industry
- Contribute to the development of new ideas and approaches to improve work processes

**Skills and Experience**
- Post secondary education in accounting or at least 2 years of experience in a full cycle accounting role
- Fluent in French (oral and written) with excellent communication skills
- Experience using accounting software such as QuickBooks, Sage, Xero, AgExpert, CaseWare or CaseView considered an asset
- Experience working in public accounting is considered an asset
- A passion for technology and desire to provide superior customer service

More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.

  • Clinical Applications Specialist

    3 days ago

    Québec, Quebec, Canada GE HealthCare Full time $80,000 - $120,000 per year

    Job Description SummaryAs the Clinical Application Specialist (CAS), you will deliver technical and clinical expertise within the Patient Care Solution portfolio by providing excellent education and training support to clinical end-users. The CAS is a clinical expert supporting the pre-sale product demonstrations (or clinical trial support), as well as...

  • Spécialiste, Données et Applications/ Data and Applications Specialist

    2 weeks ago

    Québec, Canada Randstad Digital Full time

    Nous recrutons pour notre client, un groupe international en génie climatique (CVC/HVAC), qui renforce son équipe de Laval pour piloter sa croissance ambitieuse au Canada. Ce rôle clé de Spécialiste, Données et Applications vous positionne comme l'expert technique incontournable pour l'ensemble des activités canadiennes, assurant la fluidité entre...

  • Application Specialist

    1 week ago

    Québec, Quebec, Canada InnovMetric Logiciels Full time $73,000 - $110,000 per year

    OverviewAre you known for your communication skills and for being a team player? Great This is exactly the kind of qualities we are looking for in our next Application Specialist At Innovmetric,  in addition to participating in high-level technical challenges, you will have the chance to be part of a multidisciplinary team in order to help clients solve...

  • Logistics Support Specialist

    2 weeks ago

    Québec, Canada Insight Global Full time

    Required Skills & Experience - 5-8 years of supply chain/logistics support experience - Experience using SAP in a manufacturing environment Job Summary Insight Global is seeking an Operations Support Specialist to join a top aerospace company in Mirabel, QC on a 3x month term. The Operations Support Specialist is responsible for ensuring smooth manufacturing...

  • Technical Support Specialist

    2 weeks ago

    Québec, Canada Fuze HR Solutions Full time

    Titre : Spécialiste Soutien technique (service client) – Automatisation industrielle Lieu : Laval, QC Poste permanent Vous souhaitez évoluer dans un environnement stimulant, au cœur de l'automatisation industrielle? Nous sommes une entreprise établie de longue date dans le domaine des composants électromécaniques et électroniques, et nous...

  • IT Application Support

    1 week ago

    Québec, Canada Venuiti Full time

    **PR or Citizenship Required** Pavilion Global Markets Ltd. is a leading player in international capital markets, offering securities trading, global macro research and transition management services to institutional investors. With roots going back more than 50 years, our company has extensive experience in the securities industry. We bring...

  • Desktop Support Specialist

    7 days ago

    Québec, Quebec, Canada Info-Ways Full time $40,000 - $80,000 per year

    Company Description IT Job Description Role: Desktop Support SpecialistLocation: Quebec City, CanadaDuration: 6+ MonthsBGV will be done for the selected candidates.JOB SUMMARY:As a member of the On Site Service (OSS) team associate will provides quality support with a high degree of customer service, technical expertise and timeliness. This position has...

  • After-Sales Support Specialist in Spectroscopy

    1 week ago

    Québec, Quebec, Canada ABB Full time $60,000 - $100,000 per year

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the worldThis Position reports to:Service ManagerThe After-Sales...

  • Office and Team Support Specialist

    2 weeks ago

    Québec, QC, Canada Hotel Association of Canada Full time €68,000 - €75,000

    Position Title: Office and Team Support Specialist Location: 130 Albert St., Ottawa, ON (Hybrid, with minimum of three days per week in office) Reports To: Vice President, Finance & Operations Organization: Hotel Association of Canada (HAC) Salary: $68K-$75K, plus benefits Position Overview: The Office and Team Support Specialist plays a key role in ensuring...

  • Application Support Analyst

    5 days ago

    Québec, Canada Société Générale Full time

    **Responsibilities**: **ABOUT THE JOB**: Our Client Lifecycle and Digital perimeter is a global cross-business client management division within our Global Business Service Unit at Société Générale. Our mission is to deliver a state-of-the art digital platform, targeting both our staffs and clients and covering pre-trade, execution, and post-trade...