Warehouse Cargo Agent

Executive Flight Centre (EFC) has been setting standards in aviation fuel and service for over forty years. Headquartered in Calgary, with operations in Alberta, British Columbia and Saskatchewan EFC offers a diverse range of aviation services to meet the needs of airport users. Our vision is to provide an excellent quality of service to all customers in the Aviation Industry by focusing on Safety, Quality, Consistency and Customer Service.
- **Saturday & Sunday - 10 hour shifts - between 12:00pm-Midnight**

**Warehouse Cargo Agent - YEG - PT**

The Warehouse agent facilitates the movement of air cargo on behalf of airlines and their customers in our Edmonton Air Cargo Operations, a complex regulatory environment. The Agent will interface with Drivers, Customers, Airlines, Ramp Handlers and should always provide excellent customer service.

**Responsibilities**:

- Understand Edmonton cargo operations critical control points procedures including temperature and time-sensitive Pharma controls.
- Identify and action transportation documentation and labels.
- Cargo acceptance includes document verification, physical cargo checks, completion of the cargo acceptance form and system entry.
- Cargo screening verification and execution.
- Record time stamps when a Pharma shipment is moved in or out of the temperature-controlled room.
- Cargo storage includes proper placement in the applicable and segregated storage area and not storing cargo on the ground.
- Cargo builds up includes equipment checks, temperature control priorities, documentation completion and good cargo building practices.
- Handover built up cargo, special handling instructions and relevant documentation to the ramp handler for outbound loads.
- Receive cargo from ramp handler including cargo physical checks, documentation verification, storage location tracking and system entry.
- Cargo loading and release including physical cargo check against documentation, equipment checks and compliance signatures.
- Dispose of waste in facility in applicable waste bin: general waste, recyclable, wood and international waste.
- An on-hand stock reconciliation must be completed at least once a day to validate cargo is in respective segregated areas and no cargo has been left behind.
- Comply with Good Distribution Practices and BBE’s CEIV Pharma standards.
- Handle active temperature-controlled containers.
- Adhere to quarantine procedures including storage, documentation, notification and labelling.
- Report irregular operations and customer complaints to Supervisor and enter occurrence in DATS unless agreed to by another party.
- Perform on the job training for GDP standards by completing a CEIV inspection.
- Report any incidents to Supervisor related to poor conditions of pest control, infrastructure, equipment, vehicles, equipment, cargo or supplies.
- Familiar with the content within the Facility Operations Manual to assist with daily work
- Daily inspections of equipment prior to use.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
- Ensure exceptional, courteous and respectful customer service.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Work with a tone and energy that conveys positivity, enthusiasm, and professionalism.

**Experience and Qualifications**:

- Warehouse, cargo, airport operations or general aviation experience.
- Forklift training/certification required within 60 days of hire
- RAIC (Red Pass) must be obtained within 60 days of hire
- Experience in Industry Regulatory Requirements including Transportation of Dangerous Goods (Air), Transport Canada Air Cargo Security Program.
- Ability to lift upwards of 75 lbs. repeatedly over the course of a 12-hour shift.
- Able to work collaboratively as a productive member of the EFC Team.

Please include your resume when applying.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups - Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.

INDALL