Manager, Grm Policy Office

Requisition ID: 240045

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Quality Assurance and Testing is a key contributor to the success of the Quality Assurance & Testing team of Global Risk Management (GRM). Contributes to the overall success of the team by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

**Is this role right for you? In this role you will**:
RCM Testing:

- Responsible for testing and assessing the effectiveness, consistency, and alignment of risk oversight performed by Risk Management (Second Line).
- In conjunction with the Senior Manager lead, incumbent applies a risk-based approach, to develop an annual plan focusing on key portfolios and regulatory priorities with adaptability to evolving business needs.
- When required, act as lead for assigned regulatory compliance testing projects, processes, and units, or participate as a team member on other assignments.
Conduct ongoing monitoring to stay abreast of regulatory changes, emerging risks, and systemic issues that may impact the testing universe; develop strategies to maintain compliance readiness.
- Execution, and reporting for assigned compliance testing projects, including risk-based test planning, scheduling, and resource prioritization.
- Manage end-to-end testing execution, ensuring scope and nature of testing supports objectives; review workpapers for clarity and completeness, and communicate control weaknesses with actionable recommendations.
- Ensure results are analyzed, root causes identified, and reports finalized to a consistent high standard within department timelines.
- Carry out specific compliance-related projects or investigations of moderate to high complexity, ensuring proper planning, documentation, and agreement on approach.

General testing:

- Develop testing strategies and frameworks through use of enterprise-wide data sources to assess the adherence and compliance to internal policies and regulatory requirements, which will be used to guide reviews toward high-risk priorities and close identified gaps.
- Interact closely with GRM, the various business lines in Canada and International Banking, technical development teams, data analytics teams, systems, operations, Audit, Bank regulators, and any other stakeholders as deemed necessary for accurate and meaningful reporting.
- Understand the applicable regulatory requirements to ensure policies are adequately updated to identify potential control gaps and non-compliance with regulatory requirements, best practices, and internal policies and procedures.
- The individual is required to have a high degree of analytical and technical knowledge and experience, combined with a strong understanding of financial and non-financial risk policies/processes/lifecycle, including credit, enterprise and compliance risk stripes.
- Participates in testing and evaluates the effectiveness, consistency, and alignment of risk oversight conducted by Risk Management (Second Line).
- Applies a risk-based approach, to develop an annual plan focusing on key portfolios and regulatory priorities with adaptability to evolving business needs.
- Delivers an independent second line challenge through thematic and targeted reviews, identifying management blind spots, reinforcing oversight, and fostering accountability.
- Conducts impartial validation to pinpoint gaps and recommend solutions for enhanced risk management by leveraging audit and regulatory findings to ensure timely gap identification and remediation, strengthening the control environment.
- Works in partnership with internal auditors, testing teams and other stakeholders to promote transparent communication and collaboration on governance, compliance, and audit matters.

Analytics and Reporting:

- Prepares regular and ad-hoc reports for executive management and directors, providing insights into the bank’s risk opportunities
- Technical knowledge data repositories, and Microsoft Office products, especially Excel and PowerPoint is required.

**Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have**:

- A University degree in Business, Accounting, Statistics or in Information Technology related discipline is required.
- Experience with Testing programs and or quality assurance is an asset
- Sound knowledge of banking and/or risk management practices, with strong knowledge of the regulatory environment and financial services marketplace
- Visualization Tools i.e. Tableau and PowerBI is an asset
- Knowledge of IFRS 9 and SOX Compliance is an asset;
- Fluency in both English and Spanish is an asset
- Project Management experience in the Banking industry delivering solutions focused on continuous improvement. Ability to manage multiple projects/initiatives/reviews at any given time, often with competing priority.
- Wor