Office Administrator

Job Requisition ID: 63479
Scope: Open Competition
Closing Date: October 10, 2024

**Job Information**:
Classification: Administrative Support 4E
Ministry: Office of the Child and Youth Advocate
Location: Edmonton
Employment Type: Ongoing
Full or Part-time: Full Time
Hours of Work: 36.25 per week

**Salary**: $1,808.33 to $2,209.49 bi-weekly

**About Us**:
The Office of the Child and Youth Advocate (OCYA) is an Office of the Legislature. Our Office provides advocacy for children and youth receiving or seeking to receive services under the _Child, Youth and Family Enhancement Act_ and the _Protection of Sexually Exploited Children Act_, and youth involved with the youth justice system. The OCYA is also responsible for providing legal representation for young people in matters related to the _Child, Youth and Family Enhancement Act_ and the _Protection of Sexually Exploited Children Act_. The OCYA conducts investigations and reports on issues arising from the serious injury to or death of a young person. The OCYA engages stakeholders in understanding the importance of respecting young people’s individual and collective rights, interests, and viewpoints, as well as delivers public education.

The impact of colonialism continues to adversely affect Indigenous young people, their families, and their communities. Intergenerational trauma, systemic racism, and the legacy of residential schools are experienced by many Indigenous young people, who continue to be overrepresented in the child intervention system. The OCYA is deeply committed to reconciliation, and a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. We are committed to a workplace that welcomes, respects and values the diversity of our employees. We also support them to be actively engaged in the workplace and the work we do to meet the needs of Alberta's young people.

**Role**:
The Office of the Child and Youth Advocate (OCYA) has an opportunity for a highly motivated administrative professional with exceptional organizational and interpersonal skills to join our Edmonton office. As the Office Administrator, you will be responsible for supporting a dynamic team of professionals who are dedicated to improving services for vulnerable young Albertans.

Reporting to the Human Resources and Administrative Coordinator, you will be responsible for the day-to-day operation of OCYA’s Edmonton office. You will be the first point of contact for the visitors and callers, managing reception, answering incoming calls and directing inquiries to the appropriate person. You will ensure that all administrative matters related to facility and office accommodations (maintenance, moves, security, parking, furniture, office equipment and telecommunications) are handled appropriately. Using your superior communication skills and analytical thinking, you will draft, edit and proofread correspondence, and coordinate and schedule meetings. Being familiar with policies and procedures will enable you to coordinate travel arrangements, purchase materials and supplies and process invoices. Working with IMT services, you will support the records management functions of the office.

The Office Administrator has expertise in the area of office administration and serves as a source of knowledge, supporting and guiding employees in the policies, procedures, and practices related to the office.

To be successful in this role, you will have the ability to organize and manage timelines, be skilled in your attention to detail, have strong communication skills (both verbal and written), be capable of working independently, take initiative and have effective problem solving skills.

**Qualifications**:
A high school diploma supplemented by three years of related and progressive professional administrative experience is required.

**Competencies**:
Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. Learn more about the competency model here: APS competency model

The critical competencies for success in this role are:
Agility: No day looks the same. Your tasks and priorities will shift on a moment’s notice, and you must be willing and able to adapt quickly to changes in direction to meet the needs of your clients and stakeholders.

Creative Problem Solving: You will address challenges by implementing or suggesting solutions to new and recurring issues.

Drive for Results: You will use your time-management and organization skills to set goals and prioritize work to accomplish them. You will contribute to the success of the office by delivering accurate and timely documents, information and support.

**Notes**:
To be considered for this position, a cover letter which identifies your ability to meet the above noted