Loss Prevention Investigator

2 weeks ago

Hamilton, Canada Synergy Protection Group Inc. Full time

Synergy Protection Group Inc. is looking for experienced and dedicated Loss Prevention Officers to join our exciting, hard working and growing team in Hamilton, Ontario

**Job Status:  Full-Time**

**Hours: Open Availability (Flexible Hours - Full Time)**

**Pay Rate:  $18.00 - $20.00/hr**

Synergy Protection Group Inc. is looking for an honest and professional individual to join our team. This is an opportunity to interact with people daily and take pride in keeping them and our building safe and secure. The on-duty Security personnel is often the first person that people come into contact with as they begin their workday or visit of our facility. We’re looking for someone with a friendly attitude who can represent our organization well while focusing on its security.

**Job Duties**:

- Investigates security breaches, incidents, and other alarming behavior
- Completes reports by recording observations, information, occurrences, and surveillance activities
- Patrolling and monitoring designated areas
- Interacting with the public with a customer service approach to security
- Enforcing the Trespass to Property Act.
- Preventing shoplifting by paying attention to the high theft areas
- Looking out for instances such as threatening, fraudulent, and rude behaviors by the customers
- Escalating and assisting law enforcement as required
- Completing incident reports and required documentation for all security incidents

**Requirements**:

- A valid Ontario security license
- Prior security experience is an asset
- Must be able to stand for up to 10-12 hours
- Excellent verbal and written communication skills
- Strong interpersonal, verbal, and written communication skills
- Excellent customer service skills
- Can stay alert at all times
- Ability to respond well to emergency situations

**Why become a part of Synergy family?**

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

**Perks we offer**:

- We are all about our people and we show it
- Competitive pay and comprehensive benefits
- Extended benefits after completion of 1 year of employment
- Provide free training such as Use of force, Non-violent crisis intervention, Mental Health First Aid, Report writing etc.
- Responsive management team
- Accommodate to your flexible schedules
- Continuous coaching and support
- Promote diversity through employee engagement
- Provide growth and development opportunities

**Job Types**: Permanent, Full-time

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evenings
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Application question(s):

- Can you come to our two day mandatory training located at our main office in Toronto?

Licence/Certification:

- Security Guard Licence (required)
- First Aid Certification (required)

Willingness to travel:

- 50% (required)

Work Location: On the road

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