Office Assistant/receptionist

**About us**

We are an early intervention clinic providing specialized therapy for young children with Autism Spectrum Disorder. Specifically, we implement the Early Start Denver Model (ESDM) treatment model, and Applied Behaviour Analysis (ABA) interventions. Our goal is to provide a welcoming, developmentally appropriate, and effective intervention program to reduce the challenges associated with a diagnosis of Autism in our students.

UP Early Intervention Clinic provides caring, creative, supportive learning experiences and skill development for young children with autism, their families, and caregivers. Our clients receive increased quality of life, confidence in their abilities, and stronger connections with people and their community.

We envision a clinic where autistic kids and their families receive high quality treatment with a focus on collaboration, respect, and dignity, and where staff at all levels of the organization are supported to grow and learn.

At UP Early Intervention Clinic, Inc., we are committed to providing a safe and inclusive workspace for our staff, clients, and community at large, where all individuals are treated with respect, dignity, and equality. We strive to foster and maintain an environment that is free of discrimination and harassment, where all individuals are empowered and welcomed to participate and contribute fully and are given equal opportunities to grow and fulfill their potential.

**Commitment to Diversity**: Diversity is a core value at UP Early Intervention Clinic, and we value each individual’s unique experience and the gifts that diverse individuals bring to our team. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all clients, families, and employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

Our office manager is the backbone of our client care, and is responsible for overseeing client and family programming from start to finish. An Office Assistant at UP would be responsible for providing administrative and clerical support to the Office Manager and other staff members, including answering and directing phone calls, scheduling appointments and meetings, managing inventory and supplies, organizing files and documents, and assisting with other tasks and projects as required.

The Office Assistant would play a role in ensuring the smooth functioning of the office, while also supporting the mission of UP to deliver high-quality, individualized services to clients and families. The Office Assistant at UP would have the opportunity to work in a dynamic and supportive environment, with the potential for growth and advancement within the organization.
- Have a keen attention to detail and out-of-the-box thinking.
- Are passionate about always doing better for clients.
- Want to be a part of a strong community of like minded professionals
- Want to work in a a friendly, inviting, and inclusive environment
- Embrace collaboration and continuous learning

**Primary Responsibilities**
- Answer and direct phone calls in a courteous and professional manner
- Schedule appointments, meetings, and other events as required
- Perform billing and invoicing activities, ensuring that all billing information is accurate and up-to-date
- Maintain and update patient and vendor records as required
- Manage office inventory and supplies, ensuring that stock levels are maintained at all times
- Manage petty cash funds and ensure that all expenditures are properly recorded and accounted for.
- Accept payments from customers and clients, and process them accurately and efficiently.
- Organize office files and documents, ensuring ensure that all areas of the office are cleaned on a regular basis
- Process incoming and outgoing mail, including sorting, distributing, and filing
- Perform opening duties, such as unlocking doors, turning on lights, and setting up equipment for the day's operations.
- Assist with other tasks and projects as required

**Benefits of working at UP**
- Competitive Salary
- Employed position with standard employment benefits (Stat holiday pay, vacation pay, sick pay, EI, CPP, and source tax deductions)
- Health Benefits (Healthcare Spending Account)
- Free On-Site Parking
- Access to our resource library, CEU’s, and professional development events
- Continuing Education training budget
- Opportunities for advancement within the organization
- Opportunities to learn about clinic management through project-based roles

**Job Type**: Part-time
Part-time hours: 18-24 per week

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Richmond, BC V7B 1C7: reliably commute or plan