Customer Parts Coordinator

5 days ago

Richmond, Canada GFBunzl Full time

The **Customer Parts Coordinator** is responsible for ensuring a high level of customer service in support of the business of service and parts sales to the market and expediting internal and external parts service requests while maximizing productivity and proficiencies.

**Responsibilities**:

- Responsible for day-to-day processing of parts orders for internal and external customers, including entering, ordering, and expediting purchase orders.
- Support service technicians in researching, sourcing, expediting, and delivering parts requests to work area.
- Works with customers in person, via telephone, or electronically in a timely and courteous manner.
- Delivers strong service and salesmanship on the phone order desk and front counter parts sales.
- Produces accurate, timely and efficient estimates and documentation for all parts transactions.
- Initiates parts returns for both new and warranty items and completes all required documentation.
- Operates in a safe manner and always keeps work area clean and tidy.
- Contact customers when parts orders arrive.
- Organize parts in pre-determined locations for ease of accessibility when required.
- Following up on backorders
- Other tasks as required by management.
- **Requirements**:_
- Associates degree preferred, high school diploma or equivalent required
- 2 years of relevant work experience in the parts and service industry.
- Experience working with parts vendors, outsourcing, and generating parts quotes
- Proficiency with Microsoft Office, including Outlook, Excel, Word.
- Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
- Must have strong interpersonal skills to effectively communicate with both internal and external clients.
- Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
- Able to prioritize work activities based upon financial impact to desired business goals.

**So, what are you waiting for? A new career awaits you with endless opportunities.**

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.
- Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match._
- Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, gender, sexual orientation, age, disability or veteran status as provided by law._

**Job Types**: Full-time, Permanent

**Salary**: From $55,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift

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