Branch Manager

Branch Manager (Union exempt position)
- **'We exist to unite working people to build a just world'**_- this is our Social Purpose. If this speaks to you at a core level, read on.

We are looking for extraordinary individuals* who are driven to make social progress and become part of an ambitious and passionate team.
- *We know that extraordinary comes in all shapes and forms from introverted humility to flamboyant confidence - we’re here for it all_

Our People Philosophy is simple. We know that to have a team that treat our members exceptionally well, we need to look after our team, exceptionally well. This is something that we are very, very good at.

Here's how we do it:

- We pay unapologetically well.
- We give our team and their families an outrageously generous benefit package.
- We have an incomparable RRSP package.
- We offer 12 days paid health days: being paid versus being healthy is not a decision anyone should have to make.
- We love and care for our communities, so we pay volunteer hours.
- We prioritize learning and development: it increases happiness, self-confidence and self-determination.
- Unlimited Massage (yes you read correctly)... We encourage our team to take care of themselves.
- $500/year Health Care Spending Account
- Up to $5,000/year interest-free loans towards computer or fitness equipment
- “Wellbeats” On-demand video streaming platform with expert-led fitness, nutrition and mindfulness classes
- Employer paid LinkedIn learning membership

We run an award-winning Wellness Program that includes:

- a series led by Registered Clinical Counsellors aimed at managing workplace stress.
- $2,000/year mental health coverage
- ongoing de-stigmatization campaigning on mental health in the workplace
- subscription to CheckingIn app access: a mental health-based learning platform

We love working here and want you too as well. What we don't love are clichés. However, we're going to roll one out here because this above doesn't do us justice (and ahem, word count) so here it is...We also do: SO. MUCH. MORE.

Community Savings Credit Union (CSCU) is an equal opportunity employer. All employment decisions are based on job requirements and individual qualifications. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Community Savings is proudly a designated Living Wage Employer. You could be working for one of the highest paying Credit Unions in British Columbia. We also have one of the best benefits packages in the industry.

We want you to come for the opportunity for a great career, but stay for our team-first mentality, our borderline obsession with member service excellence, our commitment to life-long learning, and the chance to make a real difference.

The Branch Manager is an expert in the financial services space; passionate about leading a team to deliver outstanding service and financial advice to our members. Exhibits a team-first mentality, leading by example, treating members and staff with respect and appreciation to strengthen relationships and foster trust, confidence and growth.

As a valued Community Savings team member, this incumbent is a solution seeker, responsible for developing and maintaining the profitable growth of the branch through active business development in the branch’s community, in a way that best serves the member. This incumbent is a leader that brings goals into focus, drives collaboration and promotes our purpose and vision.

ESSENTIAL FUNCTIONS:
Branch Performance & Operations
- Ability to successfully lead the branch while simultaneously developing business in the community.
- Results oriented, honest, decisive and flexible.
- Ability to supervise, motivate and develop a team.
- Experienced in successfully leading groups through change.
- Understanding of credit union operations including financial, lending, administrative, and other operational procedures, practices and requirements
- Understanding of the principles, practices, methods, techniques of business development
- Understanding of the nature, function and analysis of financial statements

Team Support
- Lead, motivate and develop a team.
- Team-First mentality
- Committed to lifelong learning in the pursuit of employee wellness alongside staying ahead of the ever-changing landscape of financial services, management and customer service practices/techniques.

Relationship Building
- Strong interpersonal skills, with the ability to influence and impact positive outcomes.
- Establish and maintain positive working relationships with internal and external stakeholders to provide advice and assistance.
- Strong conflict resolution management and problem-solving skills

YOUR STORY

We know that you are adept at bringing the best out of the individuals in a team, and that you care deeply about guiding their personal development. We also know that incredib