Finance Manager

**About Us**:
At John Bear Auto Group, our dedication to excellence and quality service begins with our people. As a top dealership, we pride ourselves on attracting and retaining top talent who bring drive, skill and commitment to the delivery of outstanding customer service.

Founded in Hamilton in 1979 by John Bear, the group now has three dealerships in Southwest Ontario and sells GMC, Chevrolet, Buick and Cadillac vehicles in St. Catharines, Hamilton, New Hamburg, as well as the surrounding Niagara and Kitchener-Waterloo regions.

John Bear is a family-owned business and we pride ourselves on treating our customers like family. Our successful business is built on repeat customers, and our goal has always been to cultivate a trusting relationship focused exclusively on creating value for our customers. We offer great deals, friendly service and a helping hand when it comes time to selling and servicing new and used vehicles.

**Position Summary**:
John Bear Chevrolet Buick GMC is seeking a **Finance Manager** for our New Hamburg dealership. This role requires an entrepreneurial person with a strong work ethic. The successful incumbent will be responsible for providing financial services and other related products and services to dealership customers through close working relationships with lenders and financial institutions. In doing so, you will positively impact dealership revenue and profitability while ensuring overall customer satisfaction with the sales process.

**Responsibilities**:

- Determine optimal customer financing needs and present a product menu to the customer that outlines financing options as well as products and services to enhance their vehicle ownership experience.
- Provide an exceptional customer experience while meeting sales objectives for financial services and related products.
- Conduct all sales in strict compliance with all OMVIC regulations, provincial and federal laws.
- Demonstrate extensive knowledge of all products offered to ensure that customers understand the financing and insurance options, aftermarket products and extended warranties available.
- Coordinate all daily deliveries of sold units with Sales and Service staff and with customers. Prepare all documentation for final delivery. Ensure that all related administrative processes are handled with accuracy, in a timely manner and in accordance with company policy and procedures.
- Participate as a valued member of the Sales Team by training and liaising with Sales Consultants/Managers on finance and leasing options and other Business Office products and services.
- Adhere to a standard of professional ethics and be focused on customers’ needs and satisfaction.

**Qualifications**:

- Minimum 2 years' experience in Sales Departments or Automotive Financial Services/Business Office.
- Post Secondary diploma or degree in related studies or equivalent education.
- Knowledgeable about provincial regulations and legislation, keeping abreast of any changes.
- Experience and strong working relationship with financial institutions with an up to date understanding of the financial marketplace. Demonstrated knowledge of finance and lease contracts.
- Proven track record for setting and achieving performance goals. Strong understanding of sales principles, methods, practices, and techniques.
- Skilled at providing an exceptional customer experience.
- Strong analytical and numerical skills.
- Highly effective communication (written and verbal), interpersonal and negotiation skills in order to work with customers, colleagues, and numerous outside suppliers and stakeholders.
- Detail oriented with excellent time management and organizational skills.
- Valid Ontario G Driver’s License and OMVIC certification.

**What We Offer**:

- A competitive compensation plan
- A full and comprehensive benefits package
- Employee Vehicle Purchase program
- A solid foundation of customers from over 40 years of business
- A leadership team that trains and mentors its staff to ensure success for new team members
- An open-door environment that promotes close collaboration within all levels of the organization
- Opportunity for advancement
- Employee Assistance Program
- On-site parking
- Professional team-spirited environment
- No Sunday or holiday work, more time to enjoy your friends & family

**Salary**: $100,000.00-$150,000.00 per year

If you require any sort of accommodation at any time during the recruitment process, please let us know.