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St-coordinator, Training Management

2 weeks ago

North York, Canada Apotex Inc. Full time

**About Apotex Inc.**

**Job Summary**:
Responsible for providing support to the Global Quality Training team on the management of training programs, sessions, records and other projects and initiatives.

**Responsibilities**:

- Manage the training schedules for Global Quality Training Programs (GQTP) and day-to-day administration of training sessions.
- Coordinate with GQTP trainers, GBS Training team and required participants to ensure training sessions are adequately created in GLMS and facilitate any issues encountered.
- During the training sessions, support trainer with monitoring and updating participant list in GLMS as well as supporting participants with Quiz accessibility issues.
- Support troubleshooting issues with GLMS and Content Server systems collaborating with Global Quality Learning Operations team.
- Responsible for developing and maintaining training metrics including training gap reports. Liaise with impacted parties in the closure of outstanding training gaps across all sites.
- Support Global sites with training documentation needs related to Global training programs and communicate regarding the training follow-up activities
- Enter and manage training documentation data for the Global Quality Training Programs.
- Create Certificates, maintain tracking lists for Certification Programs
- Generate standard and business specific GLMS reports including Training History, Learning Needs, User Curricula Status, Item Status reports and any report specific requests.
- Explore opportunities for simplification and continuous improvement through interaction with trainers, trainees, GBS and GQLO teams
- Partner with training content creators from GQTP and business stakeholders to facilitate maintenance of periodic review.
- Provide support in the management of projects from initiation to close and may be responsible for independently managing initiatives of low complexity and scope.
- Lead in the development, support and maintenance of the filing systems for the team.
- Works in a safe manner collaborating as a team member to achieve all outcomes.
- . Demonstrate the corporate values (Collaboration, Courage, Perseverance and Passion) to maintain a sustainable quality culture.
- Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
- All other relevant duties as assigned.

**Job Requirements**:

- Education
- Post-secondary education in Business, Science or equivalent
- Knowledge, Skills and Abilities
- Understanding of scientific / medical / regulatory terminology preferred.
- Excellent word processing skills
- Proven organizational, problem solving, customer service and time management skills demonstrated by previous work experience, in order to manage multiple priorities in a fast-paced environment.
- Strong verbal and written English communication skills
- Demonstrated organizational skills and strong attention to detail
- Excellent customer service skills, with demonstrated ability to deal professionally with individuals at all levels within the organization, as well as with external contacts
- Must be flexible towards working hours, if needed.
- Experience
- Experience with document management systems for retention and archival preferred

At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.