Change Management Project Analyst

16 hours ago


Toronto, Canada Citi Full time

**Responsibilities**: - Contributes to the implementation and measurement of key strategies (Talent & Diversity and Inclusion) and processes relating to a diverse bench of future leaders including the talent process, performance management, Multiperspective Feedback, Assessments, coaching, etc.) - Supports the development and implementation of programs for high potential employees/ diverse employees ensuring a diverse pipeline to meet business needs, partnering closely with L&D, HRA’s, Campus, Program Management and Diversity - Liaises with the business, HRAs etc. to identify high potential nominations for programs both within the business and at an enterprise level - Implement and advise on key processes related to talent review/succession planning, diversity pipelines, talent development, succession, performance management etc. - Partners closely with HRAs, HRPS, HRSS, HRCA to deploy and execute on processes and reporting - Analyzes and provides insights into efficient and impactful processes - Represents talent and diversity on Affinity or business operating committees, supporting talent and diversity pipelines and development - Aids in building external partnerships and positions Citi’s Talent & Diversity and Inclusion brand at key industry forums - Gains organizational knowledge and skills to deliver quality Diversity and Inclusion outcomes **Qualifications**: - 5-8 years of experience - Consistently demonstrates clear and concise written and verbal communication skills - Proficient in Microsoft Office with an emphasis on MS Excel - Self-motivated and detail oriented **Education**: - Bachelor’s/University degree or equivalent experience The Sr. Project Analyst will support the HR Change Management team in planning and executing change management strategies for various projects within the HR function. The role will support multiple Change Management Managers by creating written materials, maintaining templates, and documenting best practices. **Key Responsibilities** - Support a team of Change Management Managers as they plan and execute strategies to prepare the organization for process and technology changes. - Develop communications, talking points, FAQs, help resources, and presentations for consumption by a range of audiences (HR, managers, employees). - Support the team in maintaining templates, best practices, and lessons learned for future projects. Develop and maintain key metrics to measure the team’s success. - Coordinate scheduling and logistics for large calls. **Skills & Qualifications** - 3-5+ years relevant experience in Human Resources or Communications. - Demonstrated experience executing against multiple priorities while maintaining high quality deliverables. - Experience with projects that relate to technology implementation, process improvement, or change management is preferred. - Excellent written communication skills. Ability to produce detailed, high-quality content for consumption by HR, managers, and employees. - Intermediate experience with Excel and PowerPoint. Ability to analyze and summarize data in order to make recommendations and prepare high quality presentations. **Education** - Bachelors Degree or equivalent. - **Job Family Group**: Human Resources - **Job Family**: Talent, Development, Learning & Diversity - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting



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