Operations Specialist

1 week ago

Waterloo, Canada Manulife Full time

From new regulations to globalization, the pace and extent of changes in the accounting profession are significant. The diversity and complexity of our investment environment makes our accounting and finance opportunities challenging.

The Senior Analyst, Trust Accounting & Controls will report to the Manager, Trust Accounting & Controls. The primary responsibilities of the incumbent are to record detailed cash journal entries, perform various reconciliations/controls for Mutual Fund Trust cash movement and GRS stock plan products. The control reviews will be to identify issues/accuracy as well as to work with senior staff in propose operational efficiencies and support internal partners.

**Core Functions**:

- Performs daily, weekly, and monthly account reconciliations from low to medium complexity; requires technical awareness of internal system such as the General Ledger and Administration platforms.
- Perform monthly dividend and asset reconciliations for Stock Plans; requires technical awareness of internal systems such as MPS and custody platforms.
- Applies accounting and internal control processes through the monitoring and clearing of suspense accounts, and identifies and resolves issues
- Analyzes daily outstanding items and resolves routine errors in a timely manner, escalating non-routine errors to manager as vital. Contact internal partners to make sure issues are resolved and provide support through correction process.
- Prepare and process detailed journal entries; prepare backup information and analysis of accounting entries.
- Provide support to others within the Trust Accounting Services teams to ensure adequate coverage on all tasks, as advised
- Prepare the funding for various bank accounts to cover the cash movement for related expenses and investment allocation through treasury management platform.

**Requirements**:

- Bachelor’s degree in Accounting or Finance with a minimum of 3 years relevant experience in Fund Accounting or Accounting Firms.
- Knowledge of accounting principles.
- Attention to detail and accuracy.
- Good analytical and problem-solving skills
- Proficiency with MS Office, specifically Excel (advanced)
- Ability to meet tight deadlines and multiple priorities
- Controls and reporting experience an asset
- Operational background or understanding of operational environment, an asset
- Knowledge of Retail Wealth Management products (Mutual Funds, Segregated Funds) and admin systems (Lawson, IFast, MPS) would be an asset.
- Proactive, resourceful and a self-starter

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Referenced Salary Location**

Waterloo, Ontario

**Working Arrangement**

Hybrid

**Salary range is expected to be between**

$57,675.00 CAD - $96,125.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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