Associate, Inside Sales

The Inside Sales Associate is responsible for maintaining and growing business with ThinkOn’s customers and partners. The Inside Sales Associate will assist in becoming the key contact to their accounts for all issues or requests that may arise. The Inside Sales Associate will work with the Sales and Marketing teams to provide insight into sales campaigns for focused accounts along with company-wide campaigns. This role will work closely with the Inside Sales Team in supporting the cash-to-invoice cycle along with the Operations Team.

**You Will**:

- Maintain communication and touch points with focus accounts at least once per month
- Updated and maintain our internal CRM/Order System
- Support Channel Partners quoting, order processing, Compass knowledge, transactions & updates, and prepare responses on information requests
- Independently assess opportunities and build quotations that are optimized to ensure the ThinkOn Service quoted is accurate and aligns with the customer needs
- Knowledge expert on all Quote to Cash processes with our Partner ecosystem
- Work with Operations to make sure orders are meeting proposed timelines
- Assist partners with sales calls into their customer base
- Provide monthly funnel updates and forecasting
- Execute sale call campaigns for specific services/products
- Handle outside roles like conferences, customer meetings, and presentations
- Assist with preparation of large RFP/Tender opportunities
- Work with current and future vendors of ThinkOn
- Other duties as required

**You Have**:

- Bachelor’s Degree or equivalent
- Knowledge of Enterprise (Business) Technology preferred
- Sales or Customer Service Experience
- Experience with building PowerPoint presentations and working with Excel
- Great attention to detail and accuracy
- Strong teamwork and collaboration skills
- Willingness to learn new technologies and stay up to date on technology trends
- Strong problem analysis and problem-solving skills
- Ability to work in a rapidly evolving workforce
- Strong oral and written communication skills
- For Bilingual Role: Fluent in English and French

**Salary**:

- This role is on a 70/30 split with our sales incentive plan. (70% salary, 30% variable compensation)
- ** Base Salary** - $44.8-51.8k CAD
- ** Variable Compensation**:

- $19.2-22.2k CAD

**Benefits and Perks**:

- A remote-first culture
- Competitive compensation package
- Flexible time-off for vacation, plus illness & personal days
- Comprehensive health and dental benefits, including GRSP & 401k Matching Program

**About ThinkOn Inc. | Where Data Thrives**:
Founded in 2013, ThinkOn is a managed infrastructure services provider (MISP) with a global data center footprint, focused on empowering partners to do whatever they need to do with their data. ThinkOn’s team of data-obsessed experts protect clients’ data like it’s their own, making it more resilient, secure, actionable, and searchable. ThinkOn is Channel First and works with a global network of value-add resellers and managed service providers to provide creative, turnkey Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup-as-a-Service (BaaS) solutions and data management services that are fast, flexible, scalable, highly secure, and cost-effective with predictable pricing and no hidden fees. ThinkOn has data centers located across North America, the United Kingdom, Australia, and the Caribbean.

Recognized for its substantial growth and global success, ThinkOn has been named to several notable lists, including The Globe and Mail’s Report on Business ranking of “Canada’s Top Growing Companies” (2021 and 2022), the Deloitte Technology Fast 500 (2021 and 2022), the Deloitte Technology Fast 50 (2021), CIOReview’s “Most Promising Backup Solution Provider” (2021), the Canadian Business “Growth List,” and Channel Daily News’ “Top 100 Solution Providers” (2021).

**Accessibility Accommodations**: