Residence Dining Manager

3 days ago

Halifax, Canada Aramark Full time

The Manager, Residence Dining, is responsible for providing operational assistance by overseeing all activities and supervising and directing all supervisory and front line employees in the unit. This position is responsible for the day to day front of house food service operations and provision of daily food service to the residents of Dalhousie’s Dining Hall.

**Responsibilities**:

- Provide overall supervision, motivation, guidance, planning, and direction to a team of floor supervisors in the execution of daily food service to clients in a manner that exceeds operating and financial goals
- Assist in the recruitment, orientation and retention of new and existing staff
- Motivate and encourage staff and ensure Customer Service Standards are maintained
- Work with a team of floor supervisors and other departmental personnel to provide day-to-day management for upwards of 25 employees; tasks include responsibility for dealing with HR related issues, dealing with progressive disciplinary infractions, responding to safety concerns, and other operational or performance issues as they arise
- Record and analyze financial data on Customer Accounts, Average Check, Food/Labour Costs
- Responsible for overseeing cash handling procedures, which include: balancing cash floats, petty cash receipts and deposits
- Perform component opening and closing procedures
- Assist with performing weekly inventory
- Assist with developing and maintaining staff job routines and schedules and covering call offs
- Ensure daily temperature logs are kept on fridges and freezers
- Ensure adherence to all OH&S policies, procedures and required activities (i.e. updated safety boards, inventory on First Aid Kits, proper chemical handling, monthly safety talks etc.)
- Ensure staff adherence to Aramark policies and procedures
- Other duties as assigned

**Qualifications**:

- Completion of post-secondary education
- 2-5 years of managerial experience in a fast paced food service environment
- Inventory control and cash handling experience required
- Experience with scheduling, recall procedures, and recruiting in a food service environment is required; experience in a unionized environment is an asset
- Strong communication and interpersonal skills and ability to interact with staff and customers in a mature and professional manner
- Knowledge of Microsoft, Excel, PowerPoint and Word
- Knowledgeable of employment standards and health and safety legislations
- Confident, organized and able to multiple task in a fast paced production environment
- Ability to work effectively under pressure and meet deadline
- Must be able to keep reliable attendance and work flexible hours including some weekends as this is a seven day per week operation

**Education**:
**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark

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