Rental Management Trainee

**About Ryder**

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada Employee satisfaction is part of our culture

**About the Job**

The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.

**Type**: Full-time

**Salary** : $48,000-$50,000 annually

**Shifts**: Monday to Friday, Day Shift

**Why Ryder**:

- Weekly pay.
- Excellent benefits package after 30 days.
- 10 days of Paid Time Off upon hire.
- Retirement Pension Plans.
- RRSP
- Stock options.
- A safe, friendly and respectful working environment.
- Room for growth.
- Lots of learning opportunities

**Responsibilities**
- Handling the sales and process for inbound calls as well as outbound solicitation
- Maintain current and accurate data within the company's marketing database.
- Doing Yard Check to inspect vehicles.
- Responsible for generating rental, lease and used vehicle sales leads
- Manage all rental asset processes to include Vehicle Pm and cleanliness standards
- Meet overall Ryder market share by successfully executing the sales and marketing initiatives
- Maintain compliance with company, local, state, federal and other regulatory agencies
- Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
- Performs other duties as assigned.

**Qualifications**
- Bachelor's degree required business administration or similar related degree
- One (1) year or more customer service with issues resolution experience preferred.
- Must be computer literate intermediate required
- With valid Driver’s license (Class G2 or above) with a reliable vehicle preferred.
- Strong verbal and written communication skills
- Excellent communication and interpersonal skills
- Possesses flexibility to work in a fast paced, dynamic environment
- High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Detail oriented with strong follow-up practices
- Possess a high degree of common sense and the aptitude to learn quickly
- Ability to relocate in the region/US at the conclusion of the training program
- Must be computer literate intermediate required
- Recruiter: Kathy Zhang:_
- Business Hours: M to F, 8:00am to 5:00pm EST_

**Résumé**

Le stage en gestion de location court terme est conçu pour être achevé en 18-24 mois et offre au titulaire du poste une formation générale en gestion de location court terme ainsi qu’une formation spécifique dans les domaines de la finance, des opérations, des ressources humaines et de la vente/du marketing. Le titulaire du poste sera chargé de tâches opérationnelles et administratives à l’appui de la gestion de la succursale et de la région. Ce programme se déroule à un rythme rapide et aborde tous les aspects de l’unité opérationnelle.

**Fonctions essentielles**
- Gérer les ventes et le processus pour les appels entrants et la sollicitation sortante
- Maintenir des données à jour et précises dans la base de données marketing de l’entreprise
- Responsabilité de générer des pistes pour la location court terme, la location long terme et la vente de véhicules d’occasion
- Gérer l’ensemble des processus relatifs aux actifs de location, y compris la gestion des véhicules et les normes de propreté
- Atteindre la part de marché globale de Ryder en exécutant avec succès les initiatives de vente et de marketing
- Respecter les règlements de l’entreprise, des autorités locales, de l’État, de l’administration fédérale et des autres organismes de réglementation
- Concilier les problèmes, questions et litiges des clients afin de maintenir les relations en cours et d’accroître la clientèle actuelle

**Autres responsabilités**
- Sur une base volontaire et en fonction de l’emploi du temps, le stagiaire en gestion de location court terme sera amené à jouer le rôle de représentant sur appel en fonction des horaires de travail tel que déterminé par le superviseur.
- Exécute les autres tâches qui