Finance Services Manager
22 hours ago
The H5 Group of Companies offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible.
Our tenured staff is ready to help you start your new career at **Shoreside GM** **in Gimli, MB.
**Job Duties**:
- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance, and other Aftermarket products to clients
- Utilization of dealership management systems and procedures to deliver exceptional customer service
- Maintain current knowledge of manufacturer products, rebates, financing, leasing and incentive programs
- Read, understand and adhere to all rules, regulations, and procedures as required by the employer
- Work in strict compliance with the laws of Manitoba and Canada
- Ensure all work performed is thorough, accurate and completed on time
- Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles
- Maintain all reports and records as required by the manufacturer, dealership, and suppliers
- Attend sponsored training as scheduled
- Ensure quotes for products and services are competitive
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centers, and third-party vendors
- Keep customers and staff updated on the progress of vehicle delivery
- Consistently meet and exceed customer expectations
- Handle and resolve customer complaints in a courteous and professional manner, ensuring a positive outcome and maintaining a high level of customer satisfaction
**Ideal Requirements**:
- Possess a valid driver’s license.
- Professional demeanor and appearance
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills
- Self-motivating with an excellent work ethic
- Ability to problem-solve and high attention to detail
- Loves a fast pace environment
- Computer skills and understanding of technology
- Experience with Dealership Management Systems considered an asset
- Excellent interpersonal skills with an upbeat and engaging attitude
- Customer relationship skills including listening and the ability to communicate effectively
- Excellent verbal communication and writing skills
- Ability to manage customer complaints and to resolve difficult situations, organized and pays attention to detail
- Ability to follow set and standard procedures
- Excellent time management skills and the ability to multitask
- Flexible and open to change; take on special tasks as needed
- Ability to work independently and take self-initiative
**Why Work for H5 Group of Companies Group**:
- Competitive Compensation Package & Group Health Benefits
- Training & Development Support
- Telus Online Health
- Vehicle Purchase & Service Incentives
- Opportunities for Career Advancement
- Employee events
- Employee recognition & rewards
- Fun & Supportive Culture
We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest
Go to our website to see more about our company and the many reasons why you will want to work for us
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