Virtual Receptionist

24H Virtual Receptionist offers an incredible staff of loyal Receptionists ready to help businesses streamline growth. Our team strives because they are as much of a priority as our clients and their customers. All positions are remote so constant check-ins and communication are key. On top of a supportive work environment, we offer a lot of incentives Bonus, Gifts, etc We recognize hard work and it is always appreciated.

**24H Virtual Receptionist Introduction**

24H Virtual Receptionist offers their clients the ability to stay present in their business while we assist with their inbound calls. We are seeking Virtual Receptionists to add to our growing company, this is an excellent opportunity for someone looking for remote work. Similar job experience is preferred but not required. We are seeking dependable individuals who will deliver high-quality customer service under minimum supervision, and of course, bring a positive attitude

**Virtual Receptionist Responsibilities**

Responsibilities include the following:

- Input summary notes for each call
- Attend to inbound calls
- Make outbound calls when requested
- Efficiently answer inquiries; call transfer; call screening; qualifying leads; taking messages; schedule appointments; register event attendees; process orders; other tasks as needed
- Ensure first call resolution through problem-solving and effective call handling
- Represent 24H Virtual Receptionist and its clients professionally
- Respect for team members while contributing to a diverse and vibrant virtual work environment
- Grasp material fairly quickly and learns independently
- Between 4 pm - 11 pm

**Schedule**

As we are a 24/7 service provider we have various shift combinations available.

**Pay**

Amazing customer service is valued, pay is to be discussed.

**Incentives Breakdown**

When we grow you grow - raises and bonuses offered
- Engaging work environment
- Contractor position qualifies for write-offs during tax season

**Virtual Receptionist Qualifications**
- Outstanding customer service, able to build a quick rapport with callers
- Have excellent written and verbal communication skills, including proper English grammar and spelling
- **Be fluent in English, and French. A little of Spanish would be preferred**:

- Call handling experience
- Ability to multitask in a fast-paced environment
- Quick learner
- Highly reliable and ability to stay on task while self-managing
- Mandatory high-speed internet connection, noise-canceling headset, and laptop with compatible operating system (no chromebooks)
- Must be proficient with basic PC skills
- Positive Attitude

**Operating System And Other Requirements**
- Noise Cancelling Headset will be required
- Operating System on laptop or desktop must be one of the following:

- Windows 8.1, 8.1 Pro
- Windows 10, Pro, and anniversary update
- Windows 11, Pro and Enterprise
- Windows 8.1, 8.1 Professional

**Apple Mac**
- Version 11.2.3 Big Sir
- Version 12.5 Monterey
- Version 13.0 Ventura

**Internet Speed**
- Minimum 50 Mbps Download & Upload

**Job Types**: Full-time, Part-time

Expected hours: 30 - 40 per week

Schedule:

- Evening shift

COVID-19 considerations:
N/A

Application question(s):

- Are you an Independent learner?
- The job requires you to be fluent in English, and French. Are you fluent in both?

Work Location: In person