Controller - Revenue & Collections

3 days ago

Red Deer, Canada The City of Red Deer Full time

**The Opportunity**:
Responsible for billing and collection of over $75 million in City revenues, including utility billing, essential to financial sustainability and delivery of services City-wide. This position oversees the effective and integrated operation of ERP systems, management reporting, financial reporting, comprehensive public communication plans, and project and change management in service delivery.

Functions in this role are highly visible to the public and ensuring effective and efficient customer service is a key aspect of this role.
- Professional accounting designation (CPA) plus continuous relevant training and development
- Seven years progressively more responsible accounting experience at a supervisory level, preferable in a large, unionized organization
- Considerable experience in a complex, computerized ERP accounting environment with current computer technology and system development expertise
- Well-developed managerial skills with the ability to effectively plan, direct, coach and mentor staff
- Demonstrated skills in clarifying and resolving issues and designing business programs and processes
- Detailed knowledge of internal control principles and practices
- Well-developed managerial skills with the ability to effectively plan, direct, coach and mentor staff
- Strong interpersonal skills to effectively interact with the public, senior managers, businesses and to manage conflict
- The ability to handle sensitive information, maintain confidentiality and deal tactfully in a political environment
- Demonstrated skills in clarifying and resolving issues and designing business processes
- Demonstrated ability to communicate clearly and accurately both in writing and orally through effective presentation, reports and policy documents
- Budgeting processes (municipal government experience preferred)
- Leadership of similar functions particularly utility billing and/or credit management
- Project and change management
- Business process improvement - LEAN or similar implementations
- Management of a large customer service function
- ERP system implementation
- Municipal or similar experience

**Affiliation**:
Exempt

**Remuneration**:
$52.15 to $65.19 per hour ($102,092 to $127,615 annually).

**Hours of Work**:
75 hours biweekly; Monday to Friday; overtime on evenings and/or weekends may be required when needed.

**Additional Information**:

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