Order Desk Agent

2 weeks ago

Woodbridge, Canada Imperial Trim Supply & Installation Ltd. Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 38 to 44 hours per week
- Education:

- Expérience:
**Education**:

- No degree, certificate or diploma
**Work setting**:

- Business sector
- Private sector
- Retail/wholesale establishment/distribution centre
- Construction company
- Wholesalers
**Tasks**:

- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Perform basic bookkeeping tasks
- Receive and forward telephone or electronic enquiries
- Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
**Type of product**:

- Wood products
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Quick Books
- Spreadsheet
- Word processing software
**Area of work experience**:

- Marketing and sales
**Area of specialization**:

- Accounting
- Millwork
- Doors and door frames
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Experience**:

- 1 year to less than 2 years
**Other benefits**:

- Free parking available

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