Enablement Practitioner

2 weeks ago

Toronto, Canada Salesforce Full time

**Job Category **:Sales **Job Details**: **THIS IS A CONTRACT POSITION FOR +6 MONTHS** Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a subscription business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners, and communities, we are working to improve the state of the world. Role Description: Primary Responsibilities: - Work closely with Enablement Business Partners to understand needs of the business and serve as an expert on catalog topics - Source data and provide analysis on trends and insights that support quarterly enablement planning process - Be a power-user in all internally-used products and tools - Lead operations of in-region programs: - Manage registration, learner tracking, learner invites, Slack channels - Manage survey analyses and CSAT tracking - Data and reporting - Build and maintain relationships with stakeholders inside and outside of Global Enablement to ensure strong cross-functional collaboration Required Skills/Experience: - 4+ years of project or program management experience - Excellent facilitation skills - Exceptional communication and presentation skills, with ability to effectively communicate ideas and influence all levels of the organization - Ability to understand the unique challenges of regional operating units and partnering teams whilst enabling them to work seamlessly together to achieve desired outcomes - Strong stakeholder management skills with ability to push back, when necessary - Strong interpersonal skills and extremely resourceful - Ability to think strategically and act in a detailed, hands-on manner. - Change oriented. Works effectively in the face of ambiguity, shifting priorities, and rapid change. - Ability to oversee a variety of projects/programs simultaneously - Solid organizational skills, process oriented, results driven and attention to detail - Experience in Sales Enablement, Sales Operations, Enablement Design and Delivery experience a plus - Bias for action with a strong sense of team and inclusivity Desired Professional Experience / Skills: - Experience in creating Tableau workbooks and dashboards - Experience with Salesforce products - Marketing Cloud / Communication tools **Accommodations**: **Posting Statement**: At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce welcomes all.

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