Client Relations Assistant

2 weeks ago

Langley, Canada Avant Harmony Ltd. Full time

Avant Harmony Ltd. is a leader in delivering exceptional hospitality services tailored to our clients' needs. We pride ourselves on creating memorable experiences and maintaining high standards of service. As part of our growing team, we are looking for a dedicated **Client Relations Assistant (Hospitality)** to join us and ensure outstanding client satisfaction.

**Job Overview**:
As a **Client Relations Assistant (Hospitality)** at Avant Harmony Ltd., you will serve as the first point of contact for our valued clients. Your primary responsibility will be to foster strong relationships, address client inquiries, and coordinate with internal teams to ensure smooth operations and an exceptional guest experience.

**Key Responsibilities**:

- Serve as the main liaison between clients and the company, ensuring prompt and professional communication.
- Assist in planning and coordinating hospitality services to meet client expectations.
- Handle client inquiries, feedback, and complaints effectively to resolve issues and maintain satisfaction.
- Work closely with the operations and events teams to deliver seamless experiences.
- Maintain accurate records of client interactions and service requests.
- Provide regular updates to clients on service progress, schedules, and any necessary adjustments.
- Support the team in improving client satisfaction metrics by analyzing feedback and identifying areas for enhancement.

**Qualifications**:

- Previous experience in a hospitality or client-facing role is preferred.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite; experience with CRM software is a plus.
- A customer-centric attitude with the ability to remain calm under pressure.
- Flexibility to work evenings, weekends, or holidays if required.

**Job Types**: Full-time, Permanent

Pay: $27.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application deadline: 2024-12-23
Expected start date: 2024-12-23

  • Receptionist / Client Relations

    3 days ago

    Langley, British Columbia, Canada YLaw Full time $48,000 - $52,400 per year

    Join One of the Fastest Growing Law Firms in the Lower MainlandYLaw is a leading and rapidly growing law firm specializing in family, employment, estate, strata, and other practice areas. We are currently seeking a professional, client-focused Receptionist / Client Relations team member for our Langley office St).As the first point of contact for clients and...

  • Client Service Assistant

    7 days ago

    Langley, Canada BFL Canada Full time

    Job Details Description **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the centre of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and...

  • Manager, Labour Relations

    7 days ago

    Langley, Canada Universal Group Full time

    Are you an experienced Manager of Labor Relations with a talent for navigating complex employee relations and fostering a fair, respectful workplace? Do you excel at managing union relationships, interpreting collective agreements, and providing strategic guidance that supports both employees and organizational goals? Are you passionate about creating peace...

  • Resident Relations Worker Part-time

    1 day ago

    Langley, Canada Ishtar Women's Resource Society Full time

    **Nature of the Position** The Resident Relations Worker is responsible for maintaining effective relationships between clients and Ishtar Women’s Resource Society regarding housing needs. This position builds positive relationships between residents and Ishtar Society, ensuring resident and housing stability through trauma-informed engagement, housing...

  • Client Coordinator

    3 days ago

    Langley, Canada Nightingale Medical Supplies Full time

    **Client Care Coordinator** **Minimum Requirements**: - Previous customer service experience (5 years) - Excellent verbal and written communication skills - Compassion and care when working with customers & other team members - Ability to multi task and time-manage - Ability to efficiently organize your work and set priorities **Responsibilities**: -...

  • Client Executive, Private Client Services

    1 week ago

    Langley, Canada BFL CANADA Full time

    **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...

  • Client Service Assistant, Icbc/fleet

    7 days ago

    Langley, Canada BFL Canada Full time

    Job Details Description **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the centre of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and...

  • Client Service Assistant, Icbc/fleet

    1 week ago

    Langley, Canada BFL CANADA Full time

    **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the centre of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...

  • Legal Assistant

    3 days ago

    Langley, Canada Hayer Law Full time

    **The Role** Working in conjunction with the principal lawyer, the junior legal clerk provides support in all matters pertaining to client files and the functioning of the practice. In this capacity, the junior legal assistant: - Ensure confidentiality of all client-related documents and information is maintained in accordance with the Law Society of...

  • Labour Relations Specialist

    5 days ago

    Langley, Canada Kwantlen Polytechnic University Full time

    **Competition ID**: - 3660 **Internal Closing Date**: - open until filled **External Closing Date**: - Open until filled **# of Openings**: - 1 - **Salary Information**: - 9 - Administrative Salary Grid - $79,731 to $116,939 **Employment Type**: - Permanent Full Time **Workplace Type**: - Hybrid **Travel Frequency**: - Occasional travel between...