Banquet Captain

Review all written communications (BEO’s room/station assignments, room set ups, etc.). Adjust accordingly and communicate all changes with the Banquet Department.
- Check all room setups prior to each event. Meet with the Banquet Chef to confirm quantities of food items and timing of food leaving the kitchen.
- Check all staffing needs for upcoming events
- Maintain a strong client relationship and ensure that all convention specifications are met.
- Conduct pre-function briefings to ensure grooming standards of team members are met and inform staff of specific needs for buffet and receptions.
- Allocate stations, team partners for staff, and review banquet event orders.
- Provide daily support and guidance to fellow banquet team members as well as monitor job performance.
- Maintain a high level of service
- Assist with inventory management
- Report all maintenance, repair or housekeeping concerns to the appropriate department immediately.
- Performs other duties as assigned or directed.
- Excellent oral and written communication skills
- High energy, positive attitude and willingness to learn and grown
- Well presented and well groomed
- Team player
- Providing a Great Experience and Memory to all guests, both external and internal
- The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)
- Ability to communicate effectively with internal departments through timely, effective and service oriented communication
- A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCGC’s Values on the job: Integrity, Service Excellence, Drive to Succeed, Team Engagement and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Banquet Captain: 1 year (required)

Licence/Certification:

- Serving it Right Certificate (preferred)