Team Lead, Client Experience
2 weeks ago
**Job ID**: 235468
**Store Name/Number**: BC-Highstreet (0848)
**Address**: 3122 Mt Lehman Road, Winnipeg, BC V2T 0C5, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular
**You’ll love working here**
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- ** Client Experience. **Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- ** Embracing Innovation. **Support all World selling cast being properly trained in all Client Interactive Technology.
- ** Event Management. **Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- ** Performance Assessment & Development. **Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities.
**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Team Lead, Client Experience
5 days ago
Abbotsford, Canada Sephora Full time**Job ID**: 232138 **Store Name/Number**: BC-Highstreet (0848) **Address**: 3122 Mt Lehman Road, Abbotsford, BC V2T 0C5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This...
-
Field Team Lead
2 weeks ago
Abbotsford, Canada Match Retail Full timeOverview: **Team Lead**: **About Match Retail** At Match Retail, we are industry leaders in sales execution, merchandising, and brand activation for top Consumer Packaged Goods (CPG) brands. We pride ourselves on delivering measurable results, fostering strong client partnerships, and empowering high-performing teams. **About the Role** Match Retail is...
-
Team Lead
7 hours ago
Abbotsford, Canada Panago Pizza Full timeWho are we? For more than 33 years, Panago Pizza Inc. has built a reputation as one of Canada's premiere delivery and takeout pizza franchises. We are a Canadian-owned franchise business that invests in our relationships - with our customers, franchisees, and team members. We are committed to being market leaders in customer service, franchise engagement,...
-
Team Lead
18 minutes ago
Abbotsford, Canada Panago Pizza Full timeWho are we? For more than 33 years, Panago Pizza Inc. has built a reputation as one of Canada's premiere delivery and takeout pizza franchises. We are a Canadian-owned franchise business that invests in our relationships - with our customers, franchisees, and team members. We are committed to being market leaders in customer service, franchise engagement,...
-
Team Lead
2 weeks ago
Abbotsford, Canada Maan Farms Ltd. Full time**Maan Farms Estate Winery** is a family-owned farm and agritourism destination that brings together the magic of the land, the warmth of hospitality, and the joy of unforgettable experiences. From our seasonal events to our signature wines and treats, we’re passionate about creating a place where families and friends can connect and make magical...
-
Clinical Team Lead
7 days ago
Abbotsford, Canada Bayshore HealthCare Full timeThe Client Service Team Leader, under the direction of the immediate Supervisor, oversees the coordination of client care schedules by the Client Service Coordinators. S/he also arranges client care and service, schedules Field employees and maintains scheduling information and data as required. The Client Service Team Leader manages difficult situations...
-
Fashion Retail Team Lead
4 weeks ago
Abbotsford, Canada Groupe Dynamite Full timeA global fashion retailer in Abbotsford is seeking a Team Lead to enhance customer shopping experiences and manage store operations effectively. The ideal candidate will have a high school diploma and experience in retail. This role requires strong problem-solving, customer-oriented skills, and the ability to work in a fast-paced environment. Opportunities...
-
Client Experience
4 weeks ago
Abbotsford, Canada Longboard Architectural Products Full timeA leading architectural products company in Abbotsford seeks a Sales Coordinator to enhance client interactions and ensure professional responses. The ideal candidate will have 1-2 years of customer support experience, strong organizational skills, and a proactive mindset. This role offers a competitive salary starting from $52,000 - $58,000, along with...
-
Client Experience
4 weeks ago
Abbotsford, Canada Longboard Architectural Products Full timeA leading architectural products company in Abbotsford seeks a Sales Coordinator to enhance client interactions and ensure professional responses. The ideal candidate will have 1-2 years of customer support experience, strong organizational skills, and a proactive mindset. This role offers a competitive salary starting from $52,000 - $58,000, along with...
-
3D Design Team Lead
1 day ago
Abbotsford, Canada StructureCraft Builders Inc. Full time**Come join North America’s premier timber engineering and construction company!** Reporting to the 3D Design & Drafting Manager the 3D Design Team Lead is responsible for leading our 3D design teams on some of North America's largest mass timber projects. Typically leading 1-5 projects depending on complexity you will be working with our in-house...