Regional Vice President, Residential Operations

**Company Overview**

Avenue Living Communities is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.

Communities is in our name because we believe in bringing people together and building relationships, we are proud of every day. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our resident’s needs with efficient execution.

Our operations teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and comfortable place to call home.

**What We Are About**

At Avenue Living Communities, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners.

We look for team members who are collaborative, creative, and In It Together. Individuals who are accountable, consistent, resourceful, and responsive. Those who can take initiative, seek feedback and demonstrate grit in overcoming challenges and adapting to change.

**Green Is More Than Just Our Colour**

If you are wondering if the grass is greener here at Avenue Living Communities, you can take comfort in knowing that through our common purpose we build relationships we are proud of every day.

By focusing on leadership excellence, employee engagement, and quality service
- combined with a continuous improvement mindset, we give you the green light to create meaningful connections and memorable experiences. Fostering a positive environment where people feel energized and empowered to have sustainable results

In addition to our team members, we also want our planet to thrive. Avenue Living Communities is committed to a green future by enhancing our properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration technology

**WHAT WILL YOU DO?**
- Responsible for leading and managing the property management operations, ensuring the efficient management of residential portfolios. This includes developing and implementing strategies for asset optimization, ensuring compliance with industry standards, and fostering resident relationships.
- Support the Senior Vice President Residential Operations in communicating and executing corporate objectives, through frequent and fluid communication. The Regional Vice President will schedule meetings to focus individual portfolio performance but also at the broader regional level to ensure alignment and execution.
- Manage the property management budget, ensuring financial objectives are met. Monitor and control operating costs, capital expenditures, and cash flow and maximize property revenues by maintaining high occupancy rates and resident satisfaction.
- Provide operational and sales direction for the residential portfolio management team.
- Deploy all aspects of asset management strategy to the residential and assistant portfolio management team.
- Develop operational and capital improvement plans in alignment with our capital planning and facility management teams that align with company objectives.
- Administer standardization of operational processes for the existing portfolio and new acquisitions by participating in weekly meetings and quarterly strategy meetings with the Regional Portfolio Managers, people and culture, capital investments, financial planning and analysis, and health, safety, security and environment teams to execute on organizational goals.
- Develop residential portfolio managers and their teams through performance management, coaching, mentoring and job shadowing. Providing constructive feedback and focusing on lessons learned.
- Demonstrate effective leadership to deliver best-in-class standards of customer service, maintenance, and property operation.
- Implement risk management strategies, including insurance and emergency preparedness planning in alignment with risk management, insurance and the Health Safety and Environmental team(s).
- Develop procedures and governance for operations organization, aligned to overarching policies by working closely with internal stakeholders across the organization.
- Promote Avenue Living within the community: building a culture that reflects and fosters Avenue Living’s core values.
- Other duties as assigned.

**WHAT WILL YOU NEED?**
- Previous experience in Residential property management
- Bachelor’s degree or equivalent.
- 10+ years’ experience in a Leadership role.
- Facilities management experience.
- Project management experience.
- Financial acumen.
- Understanding the components of Sal