Associate Account Manager

2 weeks ago

Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The purpose of this position is to maintain and develop strong business relationships with customers primarily through day-to-day sales activities. The position will report to the Senior Associate Account Manager, providing commercial support to our Canada based customer market with the overall objective to increase Air Canada Cargo's market share and revenue.

**Key Functions & Responsibilities**:

- Act as primary interface between Air Canada Cargo and Air Canada customer base
- Assume ownership for developing a business relationship between Air Canada and Air Canada customer base
- Actively pursue and achieve revenue and market share improvement targets
- Maintain regular daily contact with Air Canada customer base and strategic portfolios
- Actively participate on sales visits, business review meetings and industry related events where appropriate
- Manage inbound ad-hoc quote requests and liaise with internal Operations and Customer Service team to facilitate bookings
- Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks,utilizing your time effectively and efficiently, and taking full advantage of available resources
- Implement regional and local strategies to customers and support the Strategic Account Managers to achieve cargo sales targets
- Provide commercial support, analytical support & knowledge of the customer base to the Strategic Account Managers and Sales Leadership team
- Participate in the ongoing development of a strong and highly focused sales team
- Liaise with internal departments to ensure alignment of department, division and corporate objectives
- Assist with all sales and marketing plans relating to regional development
- Manage all customer commercial queries

**Qualifications**
- Strong understanding of the cargo business with commercial sales experience
- Sales experience with proven success in meeting/exceeding measurable sales targets/quotas
- Highly developed interpersonal, communication, presentation and negotiating skills
- Demonstrated leadership and decision-making abilities
- Exceptional planning and organization skills
- Ability to build strong relationships with both internal and external customers
- Very analytical skills in dealing with data and general industry information
- Proven time management and prioritization skills
- Ability to cope with irregular or multiple work demands
- Must be receptive to flexible work hours, holiday/weekend coverage and domestic travel expectations
- Undergraduate business degree a definite asset

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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