Branch Manager

You're invited to make a differenceas a full time **Branch Manager** in our **Elmira** location.

**At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.**

Reporting to the Regional Manager, in this role you are responsible for providing leadership and guidance to a team of financial service professionals, to deepen member relationships and grow our business through living Kindred’s values and delivering on our commitment to an excellent member experience.

**Key Responsibilities**
- Passionately manage the branch as if it is your own business, and create a culture of excellence where exemplary member experience takes place with every interaction and business results are strong.
- Regularly coach and provide feedback to your team members to enable them to have confidence in what they do, help them grow and drive to excel.
- Collaborate with wealth, credit and other partners to coordinate member experience delivery through holistic solutions and advice that meet member needs.
- Grow community connections to invite others to experience banking with purpose.
- Bring business expertise to manage branch operations and ensure compliance to regulatory and audit requirements and effective risk management practices.

**What to bring**

You will bring solid expertise in retail banking and a commitment to co-operative principles and Kindred’s values and shared purpose. You are passionate about building relationships: with your team, partners, members and in the community. Finally, you will be a change leader as Kindred continues to adapt to new and exciting ways of delivering business services.

**Plus, you bring your qualifications and experience**:

- Post-secondary education in business or a related field
- 6-8 years of experience in retail banking with expertise in lending/investments
- 2-4 years of leadership experience with demonstrated coaching skills
- Solid business acumen, practicing operational soundness and effective risk management

**Why Kindred**

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. You’ll also be supported in volunteering your talents for community and other programs that are important to you.

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for the overall wellness of the whole you. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. By choosing Kindred, you’ll be joining an engaged workforce: we’re a provider of a Living Wage, and we’re using business as a force for good as a B Corp.

**Our comprehensive total rewards package includes**:

- Competitive and comprehensive total rewards
- Group benefits plan & commitment to staff wellness
- 4 weeks vacation
- Career growth opportunities, continuous training & development support
- Staff benefits on financial products & services (including Group RRSP matching)

**RSVP**
- As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability._

**Experience**: Required
- 2 - 4 years: Leadership experience
- 6 - 8 years: Experience in financial services

**Education**: Preferred
- Bachelor's degree or better