Employment Consultant

**Program**: WorkBC

**Location**:Coquitlam, BC

**Who we are looking for**:
**Employment Consultant (EC)**

The Employment Consultant (EC) assists clients to find and maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client. Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.

**What you'll do**:

- Conduct a Client Needs Assessment with eligible clients as the first step in their individualized action plan
- Collaborate with the client to develop, update and revise action plans, in line with policy
- Support and monitor the progress of each client by reviewing the client’s progress and comparing it against the client’s Action Plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities
- Collaborate with other organizations as necessary to coordinate a client’s Action Plan services and financial supports
- Refer client to internal and external community resources specified in their Action Plans and follow up on referrals as appropriate
- Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected

**What you'll bring**:

- Successful track record helping clients to overcome barriers to meet identified goals and targets
- Demonstrated experience in coaching clients; working with individuals with complex barriers and inclusion groups; working with individuals and building partnerships with employers, community agencies, and other stakeholders
- Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
- Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
- Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management preferred); or equivalent experience
- Computer literacy, including Microsoft Office Suite
- Ability to work Monday to Friday in Centre
- Flexibility and the ability to work in different locations in the Coquitlam catchment
- Successful applicants are required to be fully vaccinated against COVID-19, exemption requests must be supported by valid documents

**Preferred Criteria**:

- Proficiency in Korean
- Certified Career Development Practitioner (CCDP) Designation
- Experience in the Employment Services Sector
- Experience with provincial government and other online tools such as ICM and online employment services

**_ For complete job requirements, see the full Job Description _**_here._**

WCG is strengthened by diversity. We are_ _committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCGBC