Associate, Accounts Payable

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Specific responsibilities include (but are not limited to) the following:

- Act as main point of contact for vendors for invoice/credit and payment related
- Analyze vendor queries / inquiries / disputes in relation to AP cycle with the ability to determine the root cause and the most effective / efficient course of action to resolve
- Provide end-to-end support for all merchandise and consignment vendors by compiling proper documentation related to research activities for vendors, stores, supply chain and operations, and provide issue resolution support related to Invoice pricing, Invoice quantity, RTV pricing, RTV quantity and Tax issues
- Work with Stores, Purchasing, Supply Chain, and Vendors to close issues delaying invoice processing or preventing payment
- Ensuring cash discount is captured based on vendor payment terms
- Create adjustments for RTV, pricing, quantity and discount disputes
- Investigate Aged Invoices with missing receipts
- Responsible for reconciling vendor statements
- Perform self audits to ensure data entry accuracy for invoices
- Collaborate with Merchant team on Purchase Order errors to ensure prompt resolution
- Monitor daily / weekly reports (GRIR, Parked, EDI, RTV to be released & Debit balance)
- Monitor daily EDI report for EDI810 transmission errors and coordinate with vendor and internal business partners to resolve.
- Regular follow
- up with vendors for invoice copies / EDI 810 transmission to clear GRIR (Good received but not invoiced)
- Perform collections on vendors with debit balances
- Responsible for understanding and communicating, both to external and internal partners the various transactions and history associated with the individual items that make up debit balance
- Escalation of internal and external issues that may cause delays in the collection effort if there are no invoices to offset debit balance
- Investigate and save audit backup to clear not invoiced items from GRIR report (goods received not invoiced )
- Partner with internal and external customers and escalate issues to management when necessary
- Participate in regular purchasing and vendor updates/meetings
- Identify and document process improvements
- Maintain archive for all invoice copies.
- Provide consignment remittance advise for foreign vendors or as per vendor arrangement work with internal business partner to resolve sale discrepancies
- Transfer balances as required
- Create/update Standard Operating Procedures as required
- Post-secondary degree in Finance, Accounting or Business or equivalent work experience
- A minimum of 3 years of Accounts Payable Experience in 3-way match invoice processing
- Working knowledge and experience with SAP system with 3-way match invoice processing
- Working Knowledge and experience of the Procure to Pay process
- Strong understanding of accounting principles
- Exceptional analytical skills along with attention to detail
- Ability to problem solve and work independently
- Highly service oriented and very responsive
- Proficient in using Microsoft Office Suite (Excel, Word and Outlook)
- Strong communication and interpersonal skills
- Ability to follow through on initiatives and take ownership
- Ability to work effectively in a fast-paced accounts payable environment
- Effective time management skills

The measures of success:

- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients

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