Physiotherapy Clinic Receptionist

1 day ago

Gloucester, Canada Expert Physio Plus Full time

**Job Overview**

**Responsibilities**
- Greet visitors and clients warmly, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage appointment scheduling using an EMR system.
- Perform data entry with accuracy, including updating client records and filing documents systematically
- Maintain organized files—both electronic and paper-based—ensuring easy retrieval of information
- Assist with administrative tasks such as photocopying, faxing, proofreading documents, and maintaining office supplies.
- Provide excellent customer service by addressing inquiries efficiently and courteously.

**Qualifications**
- Proven clerical or administrative experience, preferably in a physiotherapy clinic setting.
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tasks
- Experience in phone etiquette
- Excellent organizational skills with attention to detail and accuracy in proofreading and filing
- Ability to handle multiple priorities efficiently while maintaining professionalism under pressure
- Strong customer service skills with a friendly demeanor
- Prior experience in a physiotherapy, chiropractic, multi disciplinary clinic or dental office environments is required.
- High school diploma or equivalent required; additional administrative training is advantageous
- Ability to cover morning and evening shifts, and weekend shifts if needed.

This position offers an engaging work environment where professionalism, organization, and customer service are highly valued.

**Job Type**: Part-time

Pay: $19.00-$23.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Do you have experience using an EMR system and completing direct billing to insurance providers?

**Experience**:

- receptionist : 1 year (required)

**Language**:

- French (preferred)

Work Location: In person

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