Business Support Analyst

**Position Summary**:
**BUSINESS SUPPORT ANALYST**

**Job ID: 6391**

**REGULAR/FULL-TIME**

**Location: BURNABY, BC**
- ** Join one of BC’s Top Employers**:

- ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance**

**BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.**

**THE ORGANIZATION**

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. _Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people._

**Our mission** is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

**Please note: Eligibility for benefits offered is based on employment status**

**BUSINESS SUPPORT ANALYST**:
**($72,479.17 - $83,518.06 Annually)**

***

Reporting to the Director, Program Delivery and Business Planning, the Business Support Analyst is responsible for the development, implementation and maintenance of business models, systems, tools and risk management processes to support the operations of the Branch. He/She/They participates in aspects of the strategic business practices and improvement projects, recommends improvements to service delivery and operational effectiveness, generates reports, identifies training needs and delivers training sessions and provides user support to Branch staff. The position also performs quality control evaluations, data integrity/audit compliance reviews and implements plans for process improvement.

**CANDIDATE PROFILE**

**EDUCATION & EXPERIENCE**:

- Bachelor’s degree in IT/information systems, business administration or other relevant field
- Considerable progressive experience in business analysis, business process development and operational effectiveness.
- Or an equivalent combination of education, training and experience acceptable to the employer

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Sound knowledge of the philosophies, principles and practices of business planning, project management and risk management
- Sound knowledge of the principles and practices associated with the planning, development and construction of multi-unit residential housing
- Sound knowledge and understanding of BC Housing’s mandate, programs and operating requirements
- Proficiency in Excel, Word, PowerPoint and ability to learn internal systems relevant to the Branch
- Strong research, analytical, conceptual thinking, and problem solving skills
- Effective communication, report writing, presentation and interpersonal skills
- Ability to assess Branch requirements and develop and manage models, systems and tools to support the business activities of the Branch
- Ability to participate in small to medium sized projects or portions of larger projects

**How to Apply**:
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We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.