Training Specialist

1 week ago

Guelph, Canada COMMUNITY LIVING GUELPH WELLINGTON Full time

Do you like to develop and lead training modules? Do you enjoy analyzing data for continuous support? Are you customer focused and supportive of others to help them access the system information they need? If so, then we have a position for you

**Come work with us**

We are looking for a motivated, results-oriented and enthusiastic person who sees the value in creative problem solving. We are hiring for a **Temporary full-time Training Specialist (One Year)** in Guelph who will report to the Resource Manager. As a Training Specialist, your responsibilities will include designing training modules for database and service planning tool (CAPS), designing follow up tools to reinforce learning, deliver on-demand training, and analyzing data for continuous improvement.

**Perks of working with Community Living Guelph Wellington**:

- Salary commensurate with experience
- Collaborative and inclusive work environment

At CLGW, we take pride in the work that we do. You will be joining a team of dedicated and experienced professionals, who truly make a difference in the lives of others. Together, we provide support for over 500 people who have a developmental disability, and who live, work and play in Guelph and Wellington County.

**Key Responsibilities**:

- Develop training modules for CAPS and provide refresher trainings
- Create team-support tools and training for Supervisors and Managers for the purpose of learning reinforcement
- Design training presentations and sessions and recruiting internal training champions
- Deliver on-demand training and support for 600+ people supported and their families
- Identify areas for improvement and knowledge retention
- Develop metrics and long-term opportunities for learning.

**Educational/Technical Competencies**
- Post-secondary diploma/degree in Communication, Human Resources, Business, Business Administration, or a related field, or equivalent experience.
- Proven work experience as a Training Coordinator or a similar role.
- Strong computer literacy, specifically with learning new software, building presentations and training materials that can be used other both digitally and in hard copy.
- Ability to problem solve and think outside the box creatively.
- Exceptional interpersonal and communication skills both verbal and written.
- Ability to juggle multiple tasks in an ever-changing environment and prioritize effectively.
- Excellent time management and organizational skills.
- Proven self-starter, able to work independently who is resourceful and curious.
- Incorporates probing questions to obtain necessary information.
- Balance of detail oriented with “big picture” thinking.
- Flexible to change and resilient to stressful situations.
- Must have access to a reliable vehicle, up to date insurance and a valid driving license.
- Must be COVID vaccinated (minimum 2 doses)

**Things you naturally excel at**
- Strong critical thinking, analytical and problem-solving skills
- Leading others by providing inspiration clarity and direction through a compelling vision of the future.
- Superior computer skills and learning new software
- Superior communication (both written and verbal)
- Networking and relationship building for partnerships or networks of contacts to meet mutual goals.
- Professionalism; diplomatic with high degree of discretion.
- Excellent organizational and time management skills.

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