Dispatcher/customer Service
2 weeks ago
**Core Duties -**
- Order entry, monitor/track freight shipments from pickup to delivery.
- Continuously updating clients on freight status during planning, transport, and delivery stages.
- Dispatching drivers daily and maintaining high levels of communication with them including evenings and weekends, as needed.
- Responsible for ensuring drivers have all the required information and paperwork to complete their job. Gathering information after delivery (pods and paperwork required for invoicing)
Dealing with shop and senior staff in regards to maintenance issues.
**Qualifications -**
- Excellent computer and communication skills.
- Willingness to learn new skills and be self-driven
**Competencies -**
- Able to work together as a team, communicate effectively and efficiently with drivers and senior staff.
- Commitment, focus and the drive to grow within the organization.
- Strong attention to detail is a must.
- Great People skills
- Reliable and Responsible
- Ability to work in a fast paced environment.
- Problem solving skills
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00-$55,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
- Monday to Friday
- On call
- Weekend availability
Ability to commute/relocate:
- Halifax, NS B3T1P3: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatching: 1 year (preferred)
Work Location: In person
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