Manager, Change and Process Excellence

**_We come to work every day to make the world a better place._**

**About EfficiencyOne**

Our core values are Integrity, Innovation, and Partnership.

EfficiencyOne is a leading efficiency enterprise. We work with outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond.

We transform the way people use energy. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change.

Investing in energy efficiency has many benefits: lower heating bills, more comfortable spaces, new jobs in your community, and a smaller overall carbon footprint.

**Why you’ll love working here**:

- A culture that understands there is life outside of work and cares about their employees.
- An engaging, fun, and inclusive work environment
- An awesome benefits package that starts on day one and a competitive salary
- Wellness initiatives and fitness challenges are hosted throughout the year.
- Corporate gym memberships
- Career growth and professional development opportunities
- Being part of a team and contributing to Nova Scotia’s goal of 2050 net-zero carbon

Do you want to be part of an organization with an ambitious plan to support the transition to net zero by 2050 and help build a thriving, resilient future for Nova Scotians? Then you belong here

**The Opportunity**:
Reporting directly to the Senior Director of Information and Analytics, the **Change and Process Excellence manager**will lead the management, design, and implementation of corporate initiatives at EfficiencyOne, following appropriate change-management principles and strategies.

**Responsibilities**:

- Design and implement change management plans that include communication strategies, training programs, and stakeholder engagement activities.
- Assess the impact of proposed changes on the organization and its stakeholders and develop strategies to manage this impact.
- Collaborate with cross-functional teams to ensure that change initiatives align with business goals and integrate seamlessly with existing processes.
- Manage the implementation of new initiatives by leveraging human-centered design, lean and agile methodologies, together with direction from customer journey maps to drive process efficiencies
- Monitor the progress of change initiatives and adjust plans as necessary to ensure successful outcomes.
- Engage with and coach leaders and managers to drive change leadership and support their teams through transitions.
- Develop metrics and measure the success of change management activities to inform continuous improvement.
- Identify, analyze, and prepare risk mitigation tactics to address potential obstacles to change.
- Create and manage feedback mechanisms to capture stakeholder input and foster continuous learning and adaptation.
- Build strong relationships with key stakeholders to ensure broad support for change initiatives.
- Ensuring change adoption is sustained by embedding new approaches into the organization's culture and practices.

**What Will Help You Succeed?**
- A bachelor’s degree in business management, organizational development, or a related field is preferred. An equivalent combination of lived experience may be considered. A Graduate Degree is regarded as a strong asset.
- Certifications in Six Sigma (e.g., Black Belt), Lean methodologies, or similar are preferred.
- Change management certifications, such as Prosci Change Management Certification, Certified Change Management Professional (CCMP), or similar, are viewed as highly beneficial.
- Minimum of 7 years experience in change management or a related field, with proven experience leading organizational change initiatives.
- Experience in project management, including planning, executing, and overseeing projects to ensure they are completed on time and within budget.
- Exceptional verbal and written communication skills at all levels of the organization to effectively convey change initiatives and strategies while garnering buy-in.
- Strong analytical skills that enable a thorough evaluation of potential changes and their impact on existing processes, systems, and outcomes. This includes the ability to identify risks, both immediate and long-term, associated with changes and the ability to break down complex data to understand their potential consequences.
- Proven interpersonal skills that foster the development of meaningful relationships with stakeholders across all levels of an organization. This includes communicating effectively, actively listening, and adapting to different individuals or teams' diverse needs and perspectives.

**What to expect in your first several weeks on the job**:
**In the first week, expect to**:

- Meet the Senior Director, Information and Analytics (I&A), other Executive Leadership Team members, and the rest of the I&A team.
- Familiarize yourself with EfficiencyOne’s culture, practices, and procedures.
- Get comfor