Emergency Shelter Worker, Full-time, Afternoons

**Hours & Compensation**:
*Positions are available at the time of posting. Specific shifts and schedules will be confirmed at the time of hiring.*

Hours: Permanent Full-Time Afternoons
Shift: Alternating - Week 1 Tues to Fri 3:30 pm to 11:30 pm | Week 2, Tues to Sat 3:30 pm to 11:30 pm
Pay Rate: $22.908 per hour
Benefits: Registered Pension Plan (4.5% Employer contribution) | Extended Health and Dental Benefits | Accidental Death and Dismemberment (AD&D) | Life insurance |Employee Assistance Program |Paid Sick Time

**Key Responsibilities**:You will offer ongoing support to meet the housing, financial, and life support needs of our residents, by:

- providing support to those who are facing challenges including poverty, mental health, addictions, abuse, and social isolation;
- alerting emergency services as needed in times of crisis and completing appropriate follow up and documentation;
- providing support with basic life management skills such as assertive communication, goal setting, conflict de-escalation and resolution, problem solving, and managing change;
- processing documentation and completing other related tasks to facilitate the intake and discharge process;
- assisting housekeeping with preparation of rooms/beds and cleaning of general areas and biohazardous materials;
- advocating to secure housing help and processing referrals to longer-term community supports;
- promoting a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff, residents, tenants and volunteers.

**Skills, Qualifications, & Requirements**:

- Knowledge of effects of homelessness on individuals and families, harm reduction, and suicide intervention.
- Understanding of mental health and addiction issues, anti-oppression / anti-racism, and marginalized communities.
- A two-year Diploma in Social Work or a related field.
- Minimum two-years working in a shelter or supportive housing setting or similar environment.
- Demonstrated knowledge of competent social work documentation in the form of case notes and log book entries.
- Working knowledge of computer software programs and data entry such as Word and Excel.
- Valid Standard First Aid and CPR-Level C certification and an up-to-date Vulnerable Sector Record Check (required).
- Training certificates in crisis prevention and intervention (asset).
- _Vaccine Verification _- As a condition of employment you are required to provide confirmation that you are vaccinated against COVID-19 or have proof of valid exemption satisfactory to the employer. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the YW Kitchener-Waterloo.

**Apply**:Online _OR _in writing to Homelessness & Housing team at 84 Frederick Street, Kitchener, ON N2H 2L7. No phone calls please. Only those selected for an interview will be contacted.

**YW Guiding Principles**:
We respect the dignity and worth of individuals.
We value diversity among people.
We respect the fundamental right to self-determination.
We acknowledge the holistic nature of human needs-body, mind, and spirit.
We ensure that women are respected, their voices are heard, and their issues are addressed.
We focus clearly, but not exclusively, on women and girls.
We act with integrity and are accountable to our community.
- The YW Kitchener-Waterloo is committed to developing an organization that is reflective of and responsive to the diversity of Kitchener-Waterloo, in which all people are respected and valued. If you require accommodation throughout the hiring process, we will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Salary**: $22.90 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability

**Experience**:

- work in shelter, supportive housing or similar environment: 1 year (required)

Licence/Certification:

- Diploma in Social Work or a related field (required)
- up-to-date Standard First Aid and CPR-Level C certification (required)

Work Location: One location