Supervisor, Laboratory Operations

**Improve lives. Love your job. Grow your career.** At **LifeLabs**, we are focused on our vision of building a healthier Canada We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year. We believe we can build a healthier Canada through the power of technology. As a **Supervisor, Laboratory Operations** with LifeLabs, you will have the opportunity to work with state-of-the-art technology and be part of a community/team that is supportive and collaborative. Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 6,000 employees, we all make a difference and that’s why our people are so important to us. As a **Supervisor, Laboratory Operations** with a specific focus on **Hematology,** you will be responsible for the achievement of goals and targets related to safety, quality and cost-effective delivery of diagnostic services to assigned workgroups. You will also be responsible for the efficient day to day operations of their assigned employee group, including planning, coordination, evaluation and supervision of all technical and/or operational activities and management of all employees assigned to them. This is a **Full Time** position working **day shifts with rotation into weekends. The address is Burnaby, BC (3680 Gilmore Way).** **We also have other Full Time Supervisor roles available. Please click on the following links to apply** - Supervisor, Lab Operations (Non Union ) - High Volume Chemistry - Full Time - Day Shift **Accountabilities**: - Responsible for developing and approving employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies. - Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon. - Responsible for onboarding, training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager. - Implements the annual business plan including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller special projects. - Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development. - Demonstrate the ability to obtain the appropriate resources; work collaboratively with peers and support groups. - Participate in local Leadership Teams and provide timely and appropriate communication to area staff. - Manage day to day operation of their area and generally plans to weekly or monthly cycles. - Supports a work environment of continuous improvement with safety as a priority. - Plans direct and coordinates shift operations aligned to the business plan. - Provides professional and/or technical training on procedures, laboratory testing and/or screening methods and ensures technical competence of all employees. - Accountable for the financial performance of their area, identifying variances and ensuring corrective actions are implemented. - Provides input into validation and verification of automation and new and/or revised operation processes. - Ensure Business Recovery Plan (BRP) preparedness of self and team. Implement BRP when required. - Accountable for escalating operational issues in an effective manner to ensure Leadership awareness of problems impacting the operation. - Accountable for escalating all safety incidents as established by EH&S guidelines. - Accountable for the coordination and reporting of investigations, root cause analysis, and recommendations to the Manager. - Ensure EHS policies and procedures are current and adhered to in the workplace. - Review EHS monthly inspection sign off and work with Health and Safety representative to recommend corrective action. **Requirements**: - College diploma in Medical Lab Technology or equivalent education. - Registered with CSMLS. - Diagnostic lab experience preferably in Chemistry/Hematology - Must have technical knowledge, proven people leadership skills and change management abilities. - Must be a "self-starter" and able to create a positive employee relations climate, fostering common goals and teamwork. LI-LM1 At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected. LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the exten