Sales Account Manager

LEARN, DEVELOP AND GROW - WITH RELIANCE

By joining Reliance as a Territory Account Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.

What will you do?
- Develop new business relationships with Property Management firms in assigned territory, based on a large focus on prospecting daily.
- Exceeds assigned growth targets and performance KPI’s within territory.
- Executes Reliance’s 6-step sales process (prospect, qualify, align, propose, negotiate, close) to build and sustain a sales pipeline required to consistently deliver above target performance.
- Develops, proposes, and closes winning account sales strategies to generate new commercial customer acquisitions and more deeply penetrate existing customer share of wallet.
- Is the primary contact for all Key Account customers assigned to their portfolio and provides specific sales support when required?
- Actively utilizes the CRM software to record sales pipeline and activity metrics to maximize performance outcomes.
- Analyzes the competitive landscape and leverages knowledge to improve winning account sales strategy.
- Provides regular reporting and updates on a Commercial sales pipeline progress to be leveraged in forecasting and large deal implementation planning.
- Collaborates cross-functionally with Reliance stakeholders to prepare winning account strategies that align with organizational goals, guidelines, and objectives.
- Works cross-functionally with Reliance stakeholders to facilitate efficient implementation of new agreements and/or new opportunities secured through assigned existing customer portfolio.
- Participates in industry and customer related events/tradeshows to network, target new prospects, identify market trends, and needs relevant to assigned customers.
- Provides exceptional service to all new and existing customers.
- Develops and maintains in-depth knowledge of Reliance’s Commercial value proposition, including products and services offered and the value they create.

What do we offer?
- A generous compensation plan consisting of base and bonuses
- A comprehensive benefits package and group savings plan
- Ongoing leadership, training, and support
- Cross-functional career opportunities
- Constant internal promotional opportunities
- Individualized career progression plans

What do you bring?
- Minimum 5+ years of direct selling sales experience within a business-to-business environment
- 2+ years of successful enterprise experience - Account Management and New Customer Acquisition
- Bachelor’s degree or college diploma in a related field
- Proven track record of success exceeding sales quotas and sales metrics
- Results-driven individual who takes initiative and accountability to continuously improve business outcomes
- Strong leadership skills with ability to influence without authority
- Superior communication and interpersonal skills
- Strategic critical thinker and problem-solver who demonstrates agility in the face of change
- Ability to work well in a cross functional business structure where collaboration and coordination between departments is critical to success
- Industry knowledge and/or experience working within HVAC industry is an asset

Why Reliance?

Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.

Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent, and giving back to the communities where we live and work. Reliance is an $900 million business with over 2,400 Team Members and growing We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.